Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 106 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good work environment" ((in 32 reviews)); "good money for part" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "Managers have no organization and no favor for old" ((in 70 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

May 23, 2024

Good starter job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible downtime Co-workers Lots of interesting new tech Discounts

Cons

Heavily commission based A lot of unnecessary metrics to meet Loose management Extremely high turnover rate

Micro Center Response

2y

We appreciate you taking the time to share your experience at Micro Center. It's great to hear you enjoyed the flexibility, downtime with coworkers, and exposure to exciting new tech. We take your feedback regarding commission structure, metrics, and turnover seriously. We're committed to creating a rewarding work environment for our customer service representatives, and your insights are valuable for helping us achieve that goal. We appreciate your insights on compensation, metrics, and leadership. We regularly assess these areas to ensure a positive employee experience. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

3.0

May 20, 2024

Lots of work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and co-workers at Houston.

Cons

Lots of back-to-back customers. You will be overworked and forced to push service plans.

Micro Center Response

2y

Thank you for your feedback. We appreciate you highlighting the positive aspects of working at Micro Center, like the friendly environment. We understand your concerns about workload and feeling pressured. We're committed to creating a positive work environment for all our employees, and your insights are valuable. We're constantly evaluating staffing levels and processes to ensure a balanced workload for our team members. Additionally, we're reviewing our goals to ensure they are achievable without compromising customer service. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

5.0

May 15, 2024

Awesome

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great starter jobs for young entrepreneurs.

Cons

Difficult to make changes in the schedule

Micro Center Response

2y

Thank you for taking the time to leave such a positive review! We're thrilled to hear that Micro Center was a great starting point for your entrepreneurial journey. We understand the importance of scheduling flexibility, especially for part-time employees. We're constantly evaluating our scheduling processes to ensure they meet the needs of our team members. Your feedback is valuable in helping us achieve that goal. We wish you all the best in your future endeavors! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 211 - 213 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Warehouse Associate Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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