Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 106 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good work environment" ((in 32 reviews)); "good money for part" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "Managers have no organization and no favor for old" ((in 70 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

May 14, 2024

The people are the best part of the job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

You'll meet people who can teach you a lot, and everyone there is really nice and fun to talk to.

Cons

Management isn't well coordinated and often blames their shortcomings on their employees. They don't help employees who are being harassed or stalked by customers. They also have whole months where they prohibit anyone asking for time off which makes seeing family during holidays really difficult to coordinate.

Micro Center Response

2y

Thank you for your honest feedback. We appreciate you highlighting the positive aspects of working at Micro Center, especially the great coworkers. We're hearing your concerns about management coordination, employee support, and scheduling limitations. We're committed to creating a work environment where employees feel valued and heard. We'll be reviewing our management training programs, employee support protocols, and scheduling processes to identify areas for improvement. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

2.0

May 9, 2024

good first job

Customer serivice representative

Recommend

CEO approval

Business Outlook

Pros

amazing people to work with

Cons

extremely out dated workplace and equipment

Micro Center Response

2y

We appreciate you taking the time to share your experience at Micro Center. We're happy to hear you found the team environment positive and built strong relationships with your colleagues. We take all feedback seriously, and your point regarding the workplace and equipment being outdated is valuable. We're continuously looking for ways to improve our facilities and invest in modernizing our technology. If you'd be open to sharing more specifics about your experience with outdated equipment, we'd be grateful. This information can help us prioritize areas for improvement. Thank you again for your review. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

2.0

May 7, 2024

Not Great

Merchandise specialist

Recommend

CEO approval

Business Outlook

Pros

The job was very easy

Cons

Windowless office & no option to be remote during Covid Low pay No PTO for first 6 months

Micro Center Response

2y

Thank you for taking the time to leave a review on Glassdoor. We appreciate all feedback, as it helps us improve as an employer. We're glad to hear you found the Merchandise Specialist role straightforward at Micro Center. We strive to create clear expectations and provide the necessary training for success. We understand your concerns about the work environment and compensation. We've recently implemented a policy change where PTO accrual starts from the day you're hired, addressing your point about the initial waiting period. Regarding the office layout, while we don't currently have windows, we do offer a small outdoor space for breaks and our Hilliard location is situated in a walkable area. We appreciate your feedback on remote work for the Merchandise Specialist position. While we aren't currently evaluating remote work options for this role, we will keep your feedback in mind for future considerations. We wish you the best of luck in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 214 - 216 of 1,562 Reviews

Jobs at Micro Center

Warehouse Associate Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

WAREHOUSE Associate - Full Time

RETAIL COMPUTER TECHNICIAN

Micro Center

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The people are the best part of the job

good first job

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