Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 106 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good work environment" ((in 32 reviews)); "good money for part" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "Managers have no organization and no favor for old" ((in 70 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Apr 25, 2024

Nice place for hobbyists, not for work

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

-Co-workers are fun to talk too and get to learn and share in tech hobbies.

Cons

-Inconsistent pay. When store is slow, pay is barely over minimum wage.

Micro Center Response

2y

Thank you for your review! We appreciate you highlighting the positive and fun work environment with your colleagues at Micro Center. We understand your concerns about commission structure during slower periods. We strive to offer a competitive compensation package that rewards strong performance. If you have any suggestions on how we can improve the associate experience, especially during slower times, we encourage you to reach out to your store manager or HR representative. Thank you again for your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

5.0

Apr 22, 2024

Amazing people great place

Service technician

Recommend

CEO approval

Business Outlook

Pros

There are many pros but the biggest pro is our amazing ICC. She’s awesome! I’ve been here for almost 6 years. I started in 2018 as CSR. Shortly after, I became the Store Office associate which lead into me becoming the Front End Lead and eventually Front End Manager. I was Front End Manager for two and a half years until I received the opportunity to become a Service Technician which I have been for almost two years now. I enjoy working on computers and most of my co-workers are amazing.

Cons

Work flow has been a little slow lately. People need to come shop!!!

Micro Center Response

2y

Thank you for taking the time to leave such a fantastic review! We truly appreciate you highlighting the amazing work environment and incredible team at Micro Center, especially your awesome ICC! It's inspiring to hear about your career journey at Micro Center, from CSR to Service Technician. Your dedication and growth are a testament to the opportunities available here. We understand your comment about a slower workflow lately. We're constantly working on exciting promotions and initiatives to drive customer traffic. In the meantime, your point about recognition is spot on! We strongly believe in acknowledging great work, and we'll share your feedback with management to ensure everyone feels appreciated. Thank you again for your kind words and continued contributions to Micro Center! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Apr 22, 2024

Can be a challenge

Senior inventory specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Some tasks can be challenging.

Cons

Sometimes I feel the people who work behind the scenes do not get enough credit. Sometimes I feel the pay could be higher for what I do.

Micro Center Response

2y

Thank you for your thoughtful review. We appreciate your loyalty and over 20 years of dedication to Micro Center! We understand your feeling that behind-the-scenes roles don't always receive the recognition they deserve. We're committed to acknowledging the vital contributions of all our team members, and we'll take your feedback to heart. We conduct regular reviews to ensure our compensation and performance evaluation processes remain competitive and fair. We appreciate your suggestion for a more well-rounded approach to performance reviews, and we'll consider your input as we continuously improve. We encourage you to discuss any specific concerns you have about compensation or your recent performance review with your manager. Thank you again for your feedback. We appreciate your perspective and continued contributions to Micro Center. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 223 - 225 of 1,562 Reviews

Jobs at Micro Center

Warehouse Associate Full Time

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

RETAIL COMPUTER TECHNICIAN

Micro Center

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Nice place for hobbyists, not for work

Amazing people great place

Can be a challenge

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