Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 59 reviews)); "Fun work environment" ((in 32 reviews)); "Can make good money considering it's retail" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 177 reviews)); "Managers have no organization and no favor for old" ((in 68 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 44 reviews)); "Long hours for low commision" ((in 42 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

3.2

Career opportunities

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 22, 2024

My Experience with Micro Center

General sales associate

Recommend

CEO approval

Business Outlook

Pros

I love the experience with not only my fellow employees but also the customers. They’re really cool, and I enjoy the involvement with new and evolving technologies. I also enjoy how we all have similar goals to improve as a person, and also have goals to improve the store.

Cons

Sometimes I feel as if I’m a little alone in the world of Micro Center; not having a overseer to sort of push you in the right direction is a little scary in an environment that is very dependent on self-perception and things you might not necessarily see. If feedback about how I’m doing, how the store is doing, and how it’s affecting me and my money would be very awesome. I value true transparency as a person in and out of the workplace, and while this job has been great about it, not necessarily the best.

Micro Center Response

2y

Thank you for your honest review! We appreciate your positive experience with your coworkers, customers, and the exciting world of technology at Micro Center. We understand your desire for more frequent feedback and transparency. It's important for us to ensure our associates feel supported and informed. We're constantly looking for ways to improve communication, and your suggestion about focusing more on employee development is valuable. While individual sales performance is a factor, fostering a positive and supportive work environment is a top priority for Micro Center. We encourage you to discuss your desire for more feedback with your store manager. They can provide insights into your performance and areas for growth. We value your contributions to Micro Center and hope you'll continue to share your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Apr 18, 2024

Great place and environment

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Everyone there was very friendly and managers made everyone feel welcomed. There was definitely a great community.

Cons

Pay cut right before holiday

Micro Center Response

2y

Thank you for taking the time to leave a review on Glassdoor. We appreciate you highlighting the positive and welcoming work environment you experienced at Micro Center. We strive to foster a strong sense of community among our associates, and it's great to hear that you felt like part of a team. We're always looking for ways to improve the associate experience. If you have any additional feedback you'd like to share, please don't hesitate to reach out. Thank you again for your contributions to Micro Center, and we wish you all the best in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

3.0

Apr 13, 2024

Management needs to improve

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Uncapped commission so you can get good check

Cons

The management is really bad.

Micro Center Response

2y

Thank you for taking the time to leave a review on Glassdoor. We appreciate your honest feedback, particularly regarding your experience with management at Micro Center. We understand that strong leadership is crucial for a positive work environment. We're committed to fostering a culture where all associates feel supported and have opportunities for growth. To ensure we're addressing any specific concerns you have about management, we encourage you to contact the HR department confidentially at 614.850.3250. Your feedback is valuable, and we appreciate your willingness to share your perspective. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 226 - 228 of 1,562 Reviews

Jobs at Micro Center

Warehouse Associate Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

My Experience with Micro Center

Great place and environment

Management needs to improve

Jobs at Micro Center

Micro Center reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Micro Center reviews FAQs

Jobs at Micro Center