Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 59 reviews)); "Fun work environment" ((in 32 reviews)); "Can make good money considering it's retail" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 177 reviews)); "Managers have no organization and no favor for old" ((in 68 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 44 reviews)); "Long hours for low commision" ((in 42 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Mar 25, 2024

Predatory Hiring, Toxic Managers.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Generous employee discount, friendly coworkers.

Cons

Predatory deceitful hiring practices. Incompetent, stuck up, unfair, gatekeeping upper level managers.

Micro Center Response

2y

Thank you for your feedback. We take all concerns about the work environment seriously. We understand your frustrations and apologize if the hiring process or role expectations weren't clearly communicated. We're constantly evaluating our processes to improve clarity and ensure a positive experience for new hires. We're committed to providing employees with the resources they need to succeed. We appreciate your insights on communication and feedback. We'll continue to emphasize clear communication with all employees. If you're comfortable, we'd like to hear more about your specific situation. Please reach out to me -- Jennifer Rex - Senior HR Generalist – 614.850.3250

5.0

Mar 24, 2024

6 month in and no regrets

Merchandise manager

Recommend

CEO approval

Business Outlook

Pros

Coming from a larger, more regulated global company, with larger more sophisticated infrastructure systems, the biggest pro to me is that the place feels more like a small business. Very flat organizationally so not a lot of layers to get to the decision makers (which is yourself most of the time). Everyone has been very helpful. Ownership of your area is a fundamental principal here, so accountability is built into the culture. You are allowed to be very self-reliant but not in an isolating kind of way. You are also encouraged to try new things and if they don't work it's OK. Mistakes are not held over you, the past is the past and the focus of this company is on the future.

Cons

Being a smaller company, a few of the benefits are not quite at the level I was used to but will be very adequate for many. There are also benefits that many other companies don't have like store discounts. The physical environment is no frills and outdated but perfectly adequate to do your job.

Micro Center Response

2y

Thanks for the fantastic review! We're thrilled to hear you're enjoying your experience at Micro Center as a Merchandise Manager. Your feedback about our flat organizational structure, ownership culture, and focus on learning and growth aligns perfectly with our core values. We're glad you feel empowered to make decisions and explore new ideas. While we acknowledge our benefits package may not match those of larger corporations, we're constantly looking for ways to improve it. We appreciate you highlighting the unique benefits we offer, like store discounts. Thank you again for choosing Micro Center! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Mar 22, 2024

Good place to work at

Byo sales associate

Recommend

CEO approval

Business Outlook

Pros

Fun place to work at if you enjoy computers, gaming, gadgets, etc.

Cons

Work life balance can be iffy at times.

Micro Center Response

2y

Thanks for the review! We're glad you enjoyed the fun and engaging work environment at Micro Center, especially if you're passionate about technology. Thanks for sharing your thoughts on work-life balance. We're committed to creating a work environment that supports employees' well-being. We appreciate any specific suggestions you have on how we can better achieve this for BYO Sales Associates. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 238 - 240 of 1,562 Reviews

Jobs at Micro Center

Warehouse Associate Full Time

WAREHOUSE Associate - Full Time

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Predatory Hiring, Toxic Managers.

6 month in and no regrets

Good place to work at

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