Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 59 reviews)); "Fun work environment" ((in 32 reviews)); "Can make good money considering it's retail" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 177 reviews)); "Managers have no organization and no favor for old" ((in 68 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 44 reviews)); "Long hours for low commision" ((in 42 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Mar 22, 2024

My review

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The employee purchases gives a lot of financial relief to us employees

Cons

CSR only gets 30 minute breaks on Sunday.

Micro Center Response

2y

Thanks for the review! We're glad you find the employee purchase program beneficial. We acknowledge your suggestion about Sunday breaks for CSRs. Micro Center schedules breaks based on hours worked, and we'll ensure CSR break times align with this policy across all departments. We're committed to employee well-being and will consider adjustments if necessary. Thank you for your feedback! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Mar 22, 2024

The over and under.

Service technician

Recommend

CEO approval

Business Outlook

Pros

Micro Center has been my favorite store to visit for a long time now and working here has not hampered my excitement to walk in the door everyday any. I truly look forward to each and every day and the challenges that come with this field of work.

Cons

I received little to no training in the areas that mattered most. the astea/putty system is not only dated it is awful to use. I was not given the tools to succeed both physically and mentally and that was extremely difficult to navigate.

3.0

Mar 20, 2024

Good Company to Work for but....

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

The benefits of working here full time are great. They have a good education reimbursement program but there's a catch on some of the other benefits. The work is relatively easy especially when it comes to starting out. The PTO that is given to you is reasonable but there are some exceptions with that system like blackout dates during major holidays will be denied which are understandable given the nature of the retail business they supply.

Cons

The health care is middle of the road - sometimes doesn't cover things that are needed, example prescriptions or specialists. Compensation is lower than the average for warehouse position (typical is between $17-21/hr). There's a high turnover rate. Even if they don't tell you this during an interview or not it's there. Sometimes they pick favorites when it comes to employees. Bonuses wind up bringing starting pay to what other companies may offer for the same job but the bonus opportunities are only during certain peak times and aren't always available to all.

Micro Center Response

2y

Thanks for the honest review! We're glad you found the work itself to be manageable and the education program valuable. We're always looking to improve our benefits package, and we'll take your feedback on healthcare coverage into account. We appreciate your voicing your concerns about compensation and bonus structure. We take employee feedback seriously and will carefully consider your input during our next compensation review cycle. We take your feedback on favoritism seriously. We're committed to providing a workplace where all employees are treated equally, and we'll be reviewing our management practices to ensure that's upheld. Thank you again for your time at Micro Center! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 241 - 243 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Warehouse Associate Full Time

RETAIL SALES AND MERCHANDISING ASSOCIATE

Micro Center

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