Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 111 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 93 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Can make good money since it's a commissioned base job." ((in 31 reviews)); "So many great employees and discounts" ((in 28 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "Managers have no organization and no favor for old" ((in 67 reviews)); "Long hours for low commision" ((in 46 reviews)); "be prepared to make $4 per hour even when the store is closed and you cannot make commission" ((in 34 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Mar 5, 2024

Review

Floor sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and great environment.

Cons

Must work holidays and is commission based.

Micro Center Response

2y

Thanks for the review! Glad you enjoy the flexibility and environment. Commission-based roles with holiday work aren't for everyone, but we offer competitive structures and perks for those who excel. We're always open to feedback, so feel free to chat with your manager or a member of the HR team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

1.0

Feb 28, 2024

Great company poorly managed location

Service technician

Recommend

CEO approval

Business Outlook

Pros

Troubleshooting local client technology Building desktop PC's from brand new components Employee discount on Inland brand items is very nice Work well as a tech and get promoted to BYO

Cons

Build Your Own department makes most of the sales commission and then drops off the parts to the service desk to do the actual work. Techs are overworked and underpaid compared to other departments. The ticketing system is slow and archaic

Micro Center Response

2y

Thank you for taking the time to share your feedback. We appreciate your honesty and agree that a well-managed location is crucial for employee satisfaction and customer experience. We take your concerns about workload, compensation, and operational procedures seriously. We are actively reviewing your suggestions regarding staffing, ticketing systems, and knowledge base accessibility with the our leadership team. We are continuously working to improve communication and collaboration between departments, and we appreciate your specific proposal about potentially moving CSRs to the service desk. We are committed to providing a positive and productive work environment for all our employees. We encourage you to reach out to us directly to discuss your concerns in more detail. We value your contributions and want to ensure you have a voice in shaping the experience at Micro Center. Thank you again for your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

5.0

Feb 28, 2024

One of the last companies that cares

Merchandise manager

Recommend

CEO approval

Business Outlook

Pros

Working with the interest of the customers at heart. And that employee discount doesn’t hurt either

Cons

Working daily with extremely dated systems and technology.

Micro Center Response

2y

Thank you for taking the time to share your valuable feedback. We share your passion for serving customers well and appreciate your dedication to their satisfaction. We acknowledge your concerns about outdated systems and technology. We understand the limitations these can present and are committed to exploring solutions for improvement in the future. Regarding your suggestion on employment response time, we are continuously working to streamline our hiring process and improve communication with candidates. We appreciate your patience and understanding as we work towards our goals. We value your long-term commitment to Micro Center and are committed to providing you with the resources and support needed to succeed in your role. Thank you again for your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 253 - 255 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL SALES AND MERCHANDISING ASSOCIATE

Warehouse Associate Full Time

RETAIL INVENTORY SPECIALIST

Micro Center

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Great company poorly managed location

One of the last companies that cares

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