Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "Fun work environment" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "low pay and poorly run" ((in 102 reviews)); "Managers don't take complaints to heart." ((in 70 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 40 reviews)); "The job is very intense with long hours." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

607 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Oct 29, 2021

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive sales and commission, which is amazing for someone young.

Cons

Under staffed and kept that way to “maximize sales”, however it just stretches the employees thin.

Micro Center Response

4y

We do appreciate you taking the time to post your review. We would like to better understand your experience while employed at Micro Center Tustin. Please reach our to Home Office HR at 614-850-3150 and ask for myself or Angie Miller the VP of HR. Thanks Jennifer HR Manager

4.0

Oct 21, 2021

Good pay, but it's still retail at the end of the day

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay Great for a part-time job Builds experience dealing with people

Cons

Customers tend to be sexist Human resources didn't take harassment report seriously

Micro Center Response

4y

Hello. We would like to better understand the situation you are referring to in the Cons listed above. Please reach out to Home Office HR and ask for Angie Miller the VP of HR to further discuss this. She can be reached at 614-850-3150. Thank you Jennifer HR Manager

2.0

Oct 19, 2021

Boiling the Frog

Service technician

Recommend

CEO approval

Business Outlook

Pros

You will learn more about computers than any college class will teach. Builds good work ethic and looks great on resumes. Co-workers are very intelligent and productive. The manager is very productive and can be a great help but you need to have thick skin when working with him. You get to be yourself.

Cons

Did you know that if you drop a frog in a pot of hot water it will jump right out? But, if you place a frog in a pot of water at room temperature and slowly raise the temperature, it will stay there. This is what service became when I worked there. In the beginning, the job was demanding but acceptable. Then revenue per hour requirement started to be raised with no explanation for why. Then how many orders you resolved in a day was expected to be higher, even if it was at the expense of the quality of work. Thresholds continue to slowly rise until you’re breaking a sweat and having 20 min lunch breaks. You will be placed in ridiculous situations and have to find some way to work your way out, over and over again. From my understanding, this department used to be a great stepping stone for people to enter the world of IT/software. Unfortunately, it seems that HQ has decided to turn it into another sales department and are squeezing every technician for all they’re worth. Advice: wait until 2022 or 2023 for the pot to cool off.

Micro Center Response

4y

Thank you for your review and we do appreciate the 5 stars in Diversity and Inclusion. We would really like to better understand the situation that you experienced. Please reach out to Home Office HR and ask for Angie Miller at 614-850-3150. Thank you Jennifer HR Manager

Viewing 277 - 279 of 607 Reviews

Jobs at Micro Center

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RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL COMPUTER TECHNICIAN

Micro Center

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Sales

Good pay, but it's still retail at the end of the day

Boiling the Frog

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