Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 108 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 64 reviews)); "Can make good money considering it's retail" ((in 33 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 183 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 43 reviews)); "all pay is based on commission" ((in 43 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

3.2

Career opportunities

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Nov 26, 2023

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and great coworkers

Cons

Average management and long hours

Micro Center Response

2y

Thank you for your 3-star review. We appreciate your feedback that you enjoyed the flexibility and your co-workers. We wish you the best in your future endeavors. Regional HR Manager - Cheryl T.

5.0

Nov 18, 2023

enjoyable

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good culture and great middle management at least in the bethel microcenter. Employee discounts are pretty strong depending on the item (keycaps and drinks can be more then 50% off depending on manufacture markup.). Frequent bonus opportunities, and decent room to grow into a GS.

Cons

some stress on selling plans but that's the job. Wish employees were not barred from buying items in limited stock. Somewhat strict on being tardy, which can happen even if you arrive in store on time due to office computers being slow to boot.

Micro Center Response

2y

Perfect Score, thanks for the great review! I agree that the Bethel store has a great culture which emulates our great company culture! Bethel Rd. truly lives the gear, by taking care of the customer, store, and merchandise. Also, Bethel does an excellent job of hiring great associates like yourself and preparing them for growth opportunities as they are available. Selling plans is a part of the job, but the fact that you get additional compensation for selling the plans allows for an unlimited earning potential. I like your suggestion about stickers for pre-builds and will be sure to share it with the leadership team. Thank you for all you do! Best, Greg Nicolai Regional HR Manager – 513-344-8018

2.0

Nov 8, 2023

Challenging and Rewarding Work with Room for Improvement

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Positive Work Culture: Employees have reported an enjoyable work environment with friendly colleagues and opportunities for personal and professional growth. Employee Discounts: Significant discounts on parts and accessories, particularly computer components, are appreciated by the staff. Customer Satisfaction Focus: The company places a high value on customer satisfaction, with managers that are reportedly willing to go the extra mile for customers.

Cons

Pressure on Email Retention: There's a significant emphasis on collecting customer emails, and failing to meet targets can have immediate consequences, adding to the job's stress. Promotion Structure: Advancement to managerial positions such as Floor Manager often results in increased duties without commensurate improvements in job quality or satisfaction.

Micro Center Response

2y

Thank you for sharing your thoughts with us. We rely on repeat customers to grow and maintain our business. Email capture is one of the ways we ensure our customers get information, deals, and return to our stores. We have an open-door policy which also means you can discuss duties as well as any suggestions you may have for improvement with the leadership team. We wish you all the best. Sincerely, Leslie Whitley Regional HR.

Viewing 292 - 294 of 1,562 Reviews

Jobs at Micro Center

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL SALES AND MERCHANDISING ASSOCIATE

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CSR

enjoyable

Challenging and Rewarding Work with Room for Improvement

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