Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 105 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 99 reviews)); "benefits were good and sufficient" ((in 66 reviews)); "Can make good money since it's a commissioned base job." ((in 34 reviews)); "Fun work environment" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 181 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 41 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 38 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Nov 6, 2023

Not Too Shabby

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Employee discount is great on protection plans, food & drink, cables, peripherals, etc (not so much on bigger items on computer parts, laptops, TVs, etc). A roster of employees with similar passions & interests. Opportunity for advancement or extra commission.

Cons

Mid-Management isn't super inspiring and only cares about selling protection plans. Pay is great if (and only if) you are a natural salesperson.

Micro Center Response

2y

Thanks for telling us about your time at Micro Center. Quick fact, most of our associates were customers before they started working for Micro Center. This is a huge advantage as they have a passion for our products and are authentic when it comes to customer interaction. The Columbus location has an internal promotion rate of 63% which is a testament to the leadership team and their commitment to developing themselves and others. At the GM level, Micro Center has promoted 23 of the 26 GMs which is an outstanding 88%. Micro Center is committed to the employee experience evidenced by our Best in Class employee discount program, benefits, training, and opportunities to grow. Although sales are a big part of the job at Micro Center, there are training and tools that are offered to allow our team members to achieve financial rewards. I wish you luck in your future endeavors. Best, Greg Nicolai Regional HR Manager – 513-344-8018

3.0

Nov 1, 2023

The team is great BUT

Tech support

Recommend

CEO approval

Business Outlook

Pros

Great leadership Able to make money off of commission Great area to start in IT You will learn a lot Leadership is very smart Helpful team Rewarded for hard work

Cons

Pay is low and will live pay check to paycheck HR states “half of America is living pay check to paycheck and our rates are very competitive” They are low manned because HR believes they do not need the funds even though the call center is the back bone of their company and save their sales and profits from failure

Micro Center Response

2y

We appreciate you taking the time to provide your feedback to HR. We perform market surveys to consistently review our rates and ensure we are competitive. The jobs are based on the duties performed and not necessarily the title. We wish you the best of success in your future endeavors. Best, Brian Sr HR

5.0

Oct 30, 2023

Great Company!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Working Around Electronics Great Teammates Appreciative Management Upward Mobility

Cons

Commission in certain sections is brutal Working when store is closed means you make below minimum wage for those hours.

Micro Center Response

2y

5 Stars, thank you for the great rating! You touch on a lot of things that make our company the Best Consumer Electronic company out there. You mentioned teammates and managers, they are the backbone of our company. The leadership team at the Duluth store exemplifies our core values, “The Gear”, which is to take care of the customer, merchandise, store, and culture. At the same time, they develop themselves and their associates in the store. October was a big month for Micro Center, where the senior leaders went to our corporate offices for training and development and were tasked to roll it out to the teams in the store. I have no doubt that the Leadership team in Duluth will embrace what they learned to make everyone better and ready for the upcoming holiday season. Another element that separates Micro Center from other retailers is the knowledge that our commissioned sales associates pass on to our customers. As a result, the average sales associate store-wide makes 24.00/hour and the Systems Sales associates department averages 35.00/hour. Part of the role of a sales associate is merchandising the store, but great merchandising allows a great customer experience with easily found products that keep our customers coming back to shop at Micro Center. Feel free to reach out if you wish. Best, Greg Nicolai Regional HR Business Partner - 513-344-8018

Viewing 295 - 297 of 1,562 Reviews

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RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

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Micro Center

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The team is great BUT

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