Is Microsoft a good company to work for as a Customer Experience Program Manager?

Customer Experience Program Manager professionals working at Microsoft have rated their employer with 4.7 out of 5 stars in 73 Glassdoor reviews. This is a higher than average score with the overall rating of Microsoft employees being 4.0 out of 5 stars. Search open Customer Experience Program Manager Jobs at Microsoft now and start preparing for your job interview by browsing frequently asked Customer Experience Program Manager interview questions at Microsoft .

Does Microsoft pay Customer Experience Program Manager employees well?

Customer Experience Program Manager professionals rate their compensation and benefits at Microsoft with 4.8 out of 5 stars based on 73 anonymously submitted employee reviews. This is 20.7% better than the company average rating for salary and benefits. Find out more about Customer Experience Program Manager salaries at Microsoft.

What are the top reviewed jobs at Microsoft?

Software Engineer (6665) , Senior Software Engineer (1760) , Program Manager (1400) , Software Engineer II (1052) , Software Development Engineer (888) , Senior Program Manager (861) , Product Manager (728) , Intern (689) , Technical Support Engineer (688) , Software Developer (669) , Software Development Engineer (SDE) (631) , Consultant (548) , Software Engineer(Internship) (535) , Director (533) , Project Manager (480)

What are the pros of working at Microsoft according to real employee reviews?

"They provide great benefits and you get a lot of exposure if interested in full time corporate role" ((in 6235 reviews)); "Work/Life balance is good and entirely up to you make it what you want it to be" ((in 5400 reviews)); "Some really great people working in the Inside sales teams and the building is fantastic." ((in 4365 reviews)); "Office had a lot of talented folks when I left in 2023 and a great culture." ((in 4070 reviews)); "A lot of the work is driven by individual performance within a team environment and the pay is good." ((in 2123 reviews))

What are the cons of working at Microsoft according to real employee reviews?

"Bad managers abound and there is not much remedy for that except for leaving the job." ((in 1450 reviews)); "life balance in hardware due to frequent unplanned work travel and evening calls; bloated meetings; some poor management" ((in 1199 reviews)); "Frequent layoffs and zero job security regardless of your performance" ((in 795 reviews)); "Long hours you have to wait till the last customer leave it’s energy consuming some of the customers are unrespectful" ((in 476 reviews)); "Senior Leadership on their own mission for career advancement and have little time or concern for the core workforce." ((in 450 reviews))

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Microsoft

Microsoft Customer Experience Program Manager reviews

4.7

99% would recommend to a friend

(73 total reviews)

Satya Nadella

99% approve of CEO

99% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Career opportunities

4.8

Compensation and benefits

4.1

Diversity & inclusion

4.1

Senior management

4.0

Work/Life balance

Customer Experience Program Manager employees have rated Microsoft with 4.7 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Customer Experience Program Manager professionals have an excellent working experience there. Microsoft is rated 22% above average by Customer Experience Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

73 reviews

5.0

Apr 2, 2020

Super nice company that's changing for good

User experience designer

Recommend

CEO approval

Business Outlook

Pros

The nicest company around right now

Cons

Legacy systems and people bring it down

3.0

Sep 11, 2019

User Experience Design at Microsoft

User experience designer

Recommend

CEO approval

Business Outlook

Pros

Many great designers to collaborate with

Cons

Design iterations take much to long. Great UI/UX designs are limited by archaic backend capabilities so excellent customer experience is sacrificed.

5.0

Aug 5, 2019

Good culture, relaxed environment, flexibility in work.

User experience designer

Recommend

CEO approval

Business Outlook

Pros

Microsoft takes great care of employees. 1. A smooth on-boarding process. very delightful. 2. It may have a top to bottom hierarchy but work environment follows flat structure. 3. Awesome food at the food canteen. Plus, free fruits, coffee, tea, soft drinks. 4. Lot of participation for non-work activities.

Cons

The HR department is a bit slow maybe due to vast number of applications each day.

Viewing 37 - 39 of 73 Reviews

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Microsoft Customer Experience Program Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Super nice company that's changing for good

User Experience Design at Microsoft

Good culture, relaxed environment, flexibility in work.

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