Is Microsoft a good company to work for as a Customer Experience Program Manager?

Customer Experience Program Manager professionals working at Microsoft have rated their employer with 4.7 out of 5 stars in 73 Glassdoor reviews. This is a higher than average score with the overall rating of Microsoft employees being 4.0 out of 5 stars. Search open Customer Experience Program Manager Jobs at Microsoft now and start preparing for your job interview by browsing frequently asked Customer Experience Program Manager interview questions at Microsoft .

Does Microsoft pay Customer Experience Program Manager employees well?

Customer Experience Program Manager professionals rate their compensation and benefits at Microsoft with 4.8 out of 5 stars based on 73 anonymously submitted employee reviews. This is 20.7% better than the company average rating for salary and benefits. Find out more about Customer Experience Program Manager salaries at Microsoft.

What are the top reviewed jobs at Microsoft?

Software Engineer (6665) , Senior Software Engineer (1760) , Program Manager (1400) , Software Engineer II (1052) , Software Development Engineer (888) , Senior Program Manager (861) , Product Manager (728) , Intern (689) , Technical Support Engineer (688) , Software Developer (669) , Software Development Engineer (SDE) (631) , Consultant (548) , Software Engineer(Internship) (535) , Director (533) , Project Manager (480)

What are the pros of working at Microsoft according to real employee reviews?

"They provide great benefits and you get a lot of exposure if interested in full time corporate role" ((in 6235 reviews)); "Work/Life balance is good and entirely up to you make it what you want it to be" ((in 5400 reviews)); "Some really great people working in the Inside sales teams and the building is fantastic." ((in 4365 reviews)); "Office had a lot of talented folks when I left in 2023 and a great culture." ((in 4070 reviews)); "A lot of the work is driven by individual performance within a team environment and the pay is good." ((in 2123 reviews))

What are the cons of working at Microsoft according to real employee reviews?

"Bad managers abound and there is not much remedy for that except for leaving the job." ((in 1450 reviews)); "life balance in hardware due to frequent unplanned work travel and evening calls; bloated meetings; some poor management" ((in 1199 reviews)); "Frequent layoffs and zero job security regardless of your performance" ((in 795 reviews)); "Long hours you have to wait till the last customer leave it’s energy consuming some of the customers are unrespectful" ((in 476 reviews)); "Senior Leadership on their own mission for career advancement and have little time or concern for the core workforce." ((in 450 reviews))

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Microsoft

Microsoft Customer Experience Program Manager reviews

4.7

99% would recommend to a friend

(73 total reviews)

Satya Nadella

99% approve of CEO

99% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Career opportunities

4.8

Compensation and benefits

4.1

Diversity & inclusion

4.1

Senior management

4.0

Work/Life balance

Customer Experience Program Manager employees have rated Microsoft with 4.7 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Customer Experience Program Manager professionals have an excellent working experience there. Microsoft is rated 22% above average by Customer Experience Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

73 reviews

5.0

Mar 1, 2018

UX Designer

User experience designer

Recommend

CEO approval

Business Outlook

Pros

good office environment and friendly commits

Cons

big challenges for junior designers

5.0

Feb 7, 2018

User Experience Designer II

User experience designer

Recommend

CEO approval

Business Outlook

Pros

Benefits, Work-life balance, Opportunities, Growth

Cons

Need more innovation at work

5.0

Jun 7, 2017

Great job with a few caveats

User experience designer

Recommend

CEO approval

Business Outlook

Pros

- Great work life balance (depending on team) - Pay is comparable to industry competitors. Benefits are pretty solid, great health insurance, matching 401k and employee stock purchase program. Also, there is a $800 StayFit benefit where you can use on health related purchases/activities.

Cons

- Bloated middle management can sometimes prevent great work from being done. - Cross-organizational communication and collaboration aren't as good as it could be.

Viewing 46 - 48 of 73 Reviews

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Microsoft Customer Experience Program Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

UX Designer

User Experience Designer II

Great job with a few caveats

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