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Midland States Bank

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Midland States Bank reviews

3.4

62% would recommend to a friend

(137 total reviews)

Jeffrey Ludwig

75% approve of CEO

51% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Midland States Bank has an employee rating of 3.4 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Midland States Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

137 reviews
3.0
Sep 7, 2020

Just Alright

Universal banker
Recommend
CEO approval
Business Outlook

Pros

Pay is OK (could be higher but could also be lower). Decent hours. Great holiday & vacation time/sick time. Not as busy compared to other banks. Fair scheduling. Lax dress code. Fun at times (dressing up for Holidays/potlucks/etc). Learning resources like MU, Midland University, for department skills & other life lessons. Employee recognition and involvement from CEO. Organized website and transparent salaries. Excellent ADP technology.

Cons

Toxic work environment. Micromanaging, blaming others, and unhealthy teamwork. Management is quick to point fingers but slow to resolve issues and communicate solutions. Staff feels suffocated by tasks either untrained for or piled on to. Universal Banker seems like a job made to work two positions (Teller & Personal Banker) for the pay of one. Poor health benefits with only *extremely high deductible plans. Annual bonuses taken away causing decreased incentives. Meanwhile, quarter goals increase with no basis. Harsher critiques than praise. Team moral VERY low.

avatar
Midland States Bank Response
5y
Thank you for taking the time to leave your feedback. We care deeply about the connections we build with our team members and hold each other accountable to behaving with integrity. While we cannot fix the past, you have our commitment to find ways to improve your experiences in the future. It's challenging to put your feedback into actionable change without more information or specifics. Would you be willing to reach out to us directly to provide examples of your experience with Midland? Please email your contact information to hr@midlandsb.com.
3.0
Aug 12, 2020

Trying to read reviews, forced review for info.

Bank teller
Recommend
CEO approval
Business Outlook

Pros

Banking is an Essential job. Paid Covid time off, Two weeks vacation at start of being full time.

Cons

No more bonus's at end of the year, only commissioned bonus. Some people aren't consistent so it can make for a confusing learning process, and nothings ever black and white.

Viewing 19 - 21 of 137 Reviews
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ReviewsMidland States Bank reviews

Glassdoor has 145 Midland States Bank reviews submitted anonymously by Midland States Bank employees. Read employee reviews and ratings on Glassdoor to decide if Midland States Bank is right for you.