Miles IT reviews

4.3

88% would recommend to a friend

(289 total reviews)

Chris Miles

90% approve of CEO

86% positive business outlook

Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

289 reviews
5.0
Oct 15, 2021

Doing what you love

Recommend
CEO approval
Business Outlook

Pros

-I'd like to say that this job truly changed my life. I've discovered capabilities of mine I never knew existed thanks to staff here always taking the time to help, educate, and assist as needed. I go to sleep at night with a clear head because I know I'm working for a company that does the right thing consistently, and I wake up ready to go for whatever comes my way. IT support can be challenging at times, but if it is something you are passionate about, this is the company to work for. -The sense of having a shared purpose while being a part of a team effort when working on complex problems, even across divisions. -The chance to help people accomplish more. Working in support, I am able to solve critical issues that are impacting businesses in real time, and that feels good. -Help from experts across all disciplines. I work with some of the smartest people I've ever met. They also happen to be funny, nice, and genuinely interesting people. -While during the pandemic we've added many remote workers, if you have access to the office at HQ in Lumberton there is amazing free food, a full gym, and an atmosphere teeming with possibility. -Fun events, whether working remotely or when the office is fully populated. Miles throws some great parties.

Cons

-Can be very busy at times -Sometimes I am afraid to ask questions that might be smart to ask for fear of seeming foolish in some unknown way

4.0
Jun 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Very flexible with work hours and life outside of work. Great team. Very knowledgeable group of people. Benefits.

Cons

Consistently stressful. Feels like there's not enough people to handle the workload. No HR.

avatar
Miles IT Response
5y
Thank you for taking the time to provide this review and your feedback. We encourage you to speak to your manager. We are growing and constantly adding new team members.
5.0
Apr 27, 2021
Recommend
CEO approval
Business Outlook

Pros

- Miles is big on career growth; you’re encouraged to identify career objectives and meet them, and you’re given the resources and time to do that. - Leadership listens. If you’re struggling with a task, if you need additional resources to complete said task, or if you think a process can be done better / differently and accomplish more, they start with yes and work from there to figure it out with you. It’s one of Miles’ strong suits. - The main building (Lumberton) has a ton of amenities that are really enjoyable and create a great work culture. Fully-stocked lunchroom and indoor space that includes darts, pool tables, shuffleboard, basketball court, tennis, and gym. Covered outdoor seating, a huge community-style garden space, etc. - Remote working is a massive plus.

Cons

- It is a fast-paced environment, and circumstances change constantly. Some might consider this to be a negative. - Suggestions for improvements occasionally fall by the wayside, depending on perceived level of importance. - Amount of PTO could improve.

Viewing 64 - 66 of 289 Reviews

Glassdoor has 301 Miles IT reviews submitted anonymously by Miles IT employees. Read employee reviews and ratings on Glassdoor to decide if Miles IT is right for you.