Is Miles IT a good company to work for?

Miles IT has an overall rating of 4.3 out of 5, based on over 301 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 88% of employees would recommend working at Miles IT to a friend and 86% have a positive outlook for the business. The best reviews about Miles IT have been left by employees working as IT Support Consultant , IT Support Specialist and Support Consultant .

Does Miles IT pay their employees well?

According to anonymously submitted Glassdoor reviews, Miles IT employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Miles IT. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Miles IT?

88% of Miles IT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Miles IT 4.2 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Miles IT?

Support Consultant (16) , IT Support Specialist (13) , Software Developer (13) , IT Consultant (11) , IT Support Consultant (10) , IT Support (7) , Project Coordinator (5) , Support Specialist (5) , Senior Software Developer (4) , Software Engineer (4) , Vice President (4) , Business Analyst (3) , QA Engineer (3) , Senior Support Specialist (3) , Account Manager (2)

What are the pros of working at Miles IT according to real employee reviews?

"Coworkers are friendly and always ready to step in and assist when you need help or direction" ((in 12 reviews)); "IT teams have great support structure within them help each other improve." ((in 11 reviews)); "I feel like there are always opportunities to be promoted." ((in 10 reviews)); "Great company culture" ((in 10 reviews)); "Work from home, somewhat flexible hours" ((in 9 reviews))

What are the cons of working at Miles IT according to real employee reviews?

"Pay is low compared to the amount of work that needs to be done." ((in 15 reviews)); "In times of financial issues, you’re expendable, but management will remain." ((in 12 reviews)); "Low salary in my opinion" ((in 8 reviews)); "There will be no training if you are a beginner." ((in 7 reviews)); "Benefits could be better" ((in 7 reviews))

What are the top reviewed Miles IT locations?

Lumberton , Moorestown , Philadelphia , Lumberton Township , Mount Holly , Jersey City , New York , Los Angeles , San Diego , New Brunswick , Newark , Cherry Hill , Mount Laurel , Williamstown , Chicago , Davisburg , Fort Kent , Ithaca , Washington , San Antonio , Little Rock , Denver , Oregon City , Bedford , Levittown , Williamsport , Miami , Sarasota , Tampa , Atlanta

Miles IT reviews

4.3

88% would recommend to a friend

(289 total reviews)

Chris Miles

90% approve of CEO

86% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

289 reviews

4.0

Nov 1, 2024

Work/Life balance

It support specialist

Recommend

CEO approval

Business Outlook

Pros

The team is oriented for success. Teammates will help each other to learn, grow, and become more successful overall as an individual, and a teammate.

Cons

Sometimes you get overly busy and teammates are not able to help in difficult situations. At times you can feel very alone while working remote.

Miles IT Response

1y

Thank you for taking the time to write this review. I appreciate the feedback and we will continue to work to foster a sense of support in our remote atmosphere. I am glad that you are enjoying your time at Miles!

4.0

Sep 18, 2024

Great place to work

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great team and supporting managers

Cons

Incredibly fast-paced environment that will test your speed and mental endurance.

Miles IT Response

1y

Thank you for being part of our company. Even though your employment with us ended, I know that you cared about our team and customers. I hope that you look back on the positive experiences and wish you the best of luck in your career.

1.0

Sep 13, 2024

Never trust

Hr

Recommend

CEO approval

Business Outlook

Pros

1. Nothing 2. Nothing at all 3. No

Cons

The company has a long and complicated interview process. The interviewers are not well-prepared and do not provide clear direction. The interview questions are not relevant to the job description. The company does not provide feedback or updates to candidates after the interview. The company is disorganized and does not follow through on promises. The company does not respect the candidate’s time. The company does not communicate effectively. The company does not provide clear job expectations. The company does not provide a clear timeline for hiring. The company is disorganized in their hiring process. The company is not transparent about their decision making process. The company does not provide adequate resources for new hires.

Miles IT Response

1y

I'm afraid you may have mistaken Miles IT for another company. "HR" is not one of our job titles and the experience you have described does not reflect that of our candidates or employees. We have a team of Talent Scouts dedicated to assisting our candidates through the application and interview process, providing updates and clear communication throughout. Our new hires have a thorough training and onboarding schedule to help them acclimate to our company and new role. This includes a mentor program with each new hire having a buddy to help them get acquainted with their team and learn our systems. We are dedicated to shaping our application and onboarding process to have the best possible experience for our candidates and the best outcome for our new hires as they begin their careers with Miles IT.

Viewing 70 - 72 of 289 Reviews

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