Is Miles IT a good company to work for?

Miles IT has an overall rating of 4.3 out of 5, based on over 301 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 88% of employees would recommend working at Miles IT to a friend and 86% have a positive outlook for the business. The best reviews about Miles IT have been left by employees working as IT Support Consultant , IT Support Specialist and Support Consultant .

Does Miles IT pay their employees well?

According to anonymously submitted Glassdoor reviews, Miles IT employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Miles IT. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Miles IT?

88% of Miles IT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Miles IT 4.2 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Miles IT?

Support Consultant (16) , IT Support Specialist (13) , Software Developer (13) , IT Consultant (11) , IT Support Consultant (10) , IT Support (7) , Project Coordinator (5) , Support Specialist (5) , Senior Software Developer (4) , Software Engineer (4) , Vice President (4) , Business Analyst (3) , QA Engineer (3) , Senior Support Specialist (3) , Account Manager (2)

What are the pros of working at Miles IT according to real employee reviews?

"Coworkers are friendly and always ready to step in and assist when you need help or direction" ((in 12 reviews)); "Career Opportunities" ((in 12 reviews)); "Why is it such a great team?" ((in 12 reviews)); "Great company culture" ((in 10 reviews)); "Great work culture" ((in 9 reviews))

What are the cons of working at Miles IT according to real employee reviews?

"Pay is low compared to the amount of work that needs to be done." ((in 15 reviews)); "In times of financial issues, you’re expendable, but management will remain." ((in 11 reviews)); "Benefits could be better" ((in 8 reviews)); "Low salary for support roles" ((in 7 reviews)); "There will be no training if you are a beginner." ((in 6 reviews))

What are the top reviewed Miles IT locations?

Lumberton , Moorestown , Philadelphia , Lumberton Township , Mount Holly , Jersey City , New York , Los Angeles , San Diego , New Brunswick , Newark , Cherry Hill , Mount Laurel , Williamstown , Chicago , Davisburg , Fort Kent , Ithaca , Washington , San Antonio , Little Rock , Denver , Oregon City , Bedford , Levittown , Williamsport , Miami , Sarasota , Tampa , Atlanta

Miles IT reviews

4.3

88% would recommend to a friend

(289 total reviews)

Chris Miles

90% approve of CEO

86% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.5

Culture & values

4.4

Career opportunities

4.2

Work/Life balance

4.2

Senior management

3.5

Compensation and benefits

Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

5.0

Apr 9, 2026

Miles IT is the best

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

Miles IT Response

2mo

Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!

4.0

Mar 19, 2026

Great learning environment with supportive culture, but compensation could improve

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Miles IT offers a flexible work environment, including remote work options and adaptable schedules, which makes it family-friendly. The team culture is one of its strongest aspects - coworkers are friendly, supportive, and easy to collaborate with. From a professional development standpoint, there’s excellent exposure to a wide variety of systems and technologies, making it a great place to build skills early in your career. The company also encourages certifications and continuous learning, which helps with long-term growth.

Cons

Compensation can feel lower compared to the workload and expectations. At times, the pace and variety of tasks can become overwhelming, especially when juggling multiple systems or responsibilities. Additionally, the lack of dedicated sick days is a downside and can make it harder to manage personal health without using other time off.

Miles IT Response

3mo

Thank you for taking the time to write this review. I am happy to have you on board!

5.0

Mar 15, 2026

Best Place to Work

Software development manager

Recommend

CEO approval

Business Outlook

Pros

Balanced Work Life Can take care of family obligations No office politics Career Development and opportunity to learn and grow Team Work - helping people Great management

Cons

Can do better with salaries and benefits.

Miles IT Response

3mo

Thank you for taking the time to write this review. I am happy to have you on board!

Viewing 7 - 9 of 289 Reviews

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Jobs at Miles IT

Associate Website Designer

IT Support Consultant

Saas Opportunity Coordinator

Business Development Representative

Saas Sales Consultant

Miles IT

Miles IT reviews

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Miles IT is the best

Great learning environment with supportive culture, but compensation could improve

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