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Mimecast

Engaged Employer

Mimecast reviews

3.4

58% would recommend to a friend

(773 total reviews)

Marc van Zadelhoff

54% approve of CEO

40% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.1

Career opportunities

2.8

Senior management

Mimecast has an employee rating of 3.4 out of 5 stars, based on 773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mimecast employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

773 reviews
1.0
Aug 15, 2020

Some great working individuals on the ground but a blame culture and lack of leadership

Security engineer
Recommend
CEO approval
Business Outlook

Pros

There are some really good technical colleagues and the working culture between them can be fun and great at times. Some flexibility in remote working and a work/life balance.

Cons

Security Organization riddled with mismanagement, negative politically driven decision making and a blame culture where management are very quick to pass the responsibility down unfairly for issues that are management's responsibility. There is also a distinct lack of training and career progression and development and a culture where your ideas can quickly be shut down rather than be discussed in a balanced and collaborative environment. There is also a high turnover of staff, with critical replacements not being back filled causing unnecessary workloads for staff where team members have left for long extended periods of time. Values that are established in the organization are generally not followed, with meetings and conversations that should led to healthy debates and multi-way conversations but instead generally end up being toxic arguments with this happening especially between managers to engineers and especially ending with the use of inappropriate language.

avatar
Mimecast Response
5y
Thank you for sharing your feedback with us. As an organization, we’re working hard to ensure that all Mimecasters uphold our core values - the Mimecast Way. As part of our new performance management process, we’re reviewing results based on both employees’ performance and how we live our values. As we roll out this new approach that more fully incorporates the Mimecast Way, we will provide managers and leaders with training and resources that uphold our culture of accountability, respect, and inclusion. In addition to our revamped performance management process, we are expanding career development programming, sharing deeper insight into job levels, skill requirements, and growth opportunities for all employees. We understand, through our employee surveys and other feedback avenues, that employee career growth is an important area of focus for us. We’re excited about the opportunities ahead of us to empower Mimecasters to grow their career with us. We appreciate you taking the time to write your review.
5.0
Aug 6, 2020

Supportive and changing with the times

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mimecast has really embraced the requirement for everyone to work from home. Communications from leaders has been informative and consistent, productivity has been the same (or better!), the company is constantly looking for ways it can further support its employees now and beyond.

Cons

The volume of work has picked up significantly since 100% work from home, it's been a bit unmanageable at times.

avatar
Mimecast Response
5y
Thank you for providing this feedback to us and writing this review. We value our employee welfare and wellness and continue to discover newer ways of doing business both safely and remotely. Our new programs, including Wellness Wednesdays and our senior leadership communication approach, have helped to drive continued initiatives for employee care and well being. We are always looking for ways to improve and we are examining our employee workloads and researching initiatives to improve work/home life separation. We appreciate the time you spent on this review and we could not succeed as a company without the success and contributions of our employees.
5.0
Jul 27, 2020

Great Company

Senior csm
Recommend
CEO approval
Business Outlook

Pros

Career development and great culture to work in

Cons

pay is lower than other companies in the market

Viewing 574 - 576 of 773 Reviews
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Glassdoor has 818 Mimecast reviews submitted anonymously by Mimecast employees. Read employee reviews and ratings on Glassdoor to decide if Mimecast is right for you.