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Mindbody reviews

3.6

64% would recommend to a friend

(1,296 total reviews)
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Fritz Lanman

54% approve of CEO

53% positive business outlook

Mindbody has an employee rating of 3.6 out of 5 stars, based on 1,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mindbody employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 25, 2023

Unfair Pay, new CEO seems to be a disaster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture and team members. There was, for the most part (and more so before the layoffs in October) a good work/life balance and I never was overly stressed about work and I could take days off and sick days and not be worried about it. Lots of days off as well.

Cons

Ever since layoffs and new CEO, who at first seemed to be a great change that the company needed, things had gone very downhill. CEO sent out a company-wide email, clearly a spur of the moment/angry written email, saying that our "wellness days" (Days that he claimed were meant to be once a month for us to log off, detach from work and focus on ourselves and wellness) were actually NOT meant to be days off and that we should all still be available, reachable, checking slack/email EVERY day of the week. Even weekends. That is not a job or company that values work/life culture and that I did not want to work for. Now, I recently left the company before this next CEO failure of taking away the PTO payout promise July 1 since we would officially switch over to an unlimited PTO plan collectively, but 5 weeks from that July 1 date he sent out another company wide email basically saying jk! thats too expensive! Not sure how he wasn't EXPECTING and didn't know the cost MB would incur from doing this, since everyone stopped accruing PTO January 2023. It completely screwed over employees who have not been taking off any time this entire first half of the year in order to get their PTO payout July 1 and now are sh*t out of luck and have 5 weeks to use as much as they can and still leaving many with many hours unaccounted for and will essentially just go to waste. The entire ELT team now seems chaotic, unprofessional, and the new CEO acts on emotions and makes rash decisions instead of actually thinking anything through. Glad I left when I did.

2.0
Oct 27, 2022

Huge layoffs

Recommend
CEO approval
Business Outlook

Pros

Loved the company, team, and perks. CEO came out with lots of great new perks: company wide wellness days off per month, wellness week off for christmas, unlimited PTO Felt like my team and manager were engaged and supportive of my learning and success. Onboarding was great.

Cons

25% of company laid off with a 6 minute zoom call from the CEO. Managers were totally unaware, seems like the entire company was unaware this was coming down the pike. Sales quotas were recently lowered and wellness days and weeks were given to the whole company. If the company is in financial danger, why lower quota and fire the sales team? Why give everyone literal days off at the EOM/EOQ? Communication regarding the layoff situation has been extremely poor - no one knows what severance packages are looking like, what final pay is, unemployment, etc. Layoffs over COVID were handled better than this.

3.0
Nov 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Awesome people, good benefits, and decent compensation. What department you go into significantly affects your experience though. Despite the good core values they are not equally followed by all.

Cons

Terrible product decisions that constantly affect reliability and lead engineers to burnout. Lots of incidents and stress in the operations and engineering org drove out some amazing people which was sad. For some reason product development refuses to drop ancient technology and keeps trying to maintain an aging code base with a lot of problems.

Viewing 94 - 96 of 1,296 Reviews

Glassdoor has 1,352 Mindbody reviews submitted anonymously by Mindbody employees. Read employee reviews and ratings on Glassdoor to decide if Mindbody is right for you.