Miracle-Ear reviews

• poor pay, was told I was going to be making 21 an hour and was hired on at 15 and was told “if I did well I can get commissions” • the commission amount is never explained and is finicky to obtain. They also changed the structure last minute halfway through my tenure there. • We are specifically told not to ask for too much information over the phone aside from the bare minimum to make a profile for the patient. If asked questions by the patient we are specifically told to not answer them. (If asked if we accept their specific insurance, even if I KNOW WE DONT I’m supposed to say I’m not sure I’ll check it when they check in) •the hearing aids are sold at exuberant prices, starting at 8000$ and we are told to never give that number out to incoming patients. • with the information we take for the profiles we are told to specifically keep calling, texting, send snail mail and anything else we can to get you in. We are told “do not stop calling” I was told we were helping people, and yes while hearing aids do help people; stealing money from the elderly who cannot afford them but get pressured into signing a legally binding contract isn’t helping. Never work here, never buy from here.

This was one of the worst places I ever worked. No one trained me. On my very first day they put me at the front desk and essentially said "figure it out". The location I worked at only had two other employees and they were both constantly fighting with each other. I would try to call management and ask for help, but they worked in different time zones, were often unavailable, and completely unhelpful. I asked many times to speak with someone in charge about the sitatuion and they wouldn't allow it. After 3 weeks, I quit. 10 minutes after sending my resignation email, the regional director called me (the same person I had been desperately trying to get a hold of for days before this, to no avail) and tried to convince me to stay. This company is a joke.