Mission Lane reviews

3.6

65% would recommend to a friend

(160 total reviews)

Brandon Black

88% approve of CEO

51% positive business outlook

Mission Lane has an employee rating of 3.6 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mission Lane employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

160 reviews
4.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

They had great people who cared about the mission of building great financial products to improve the financial health of the low income population in the US. Many customers were loyal and loved that Mission Lane gave them a chance and helped them increase their credit score. Overall, great people and mission.

Cons

Got impacted by the layoffs last year. There are definitely some politics around what gets worked on but having a good manager that helps you work around it really helps. They said they were doing well cash wise and were profitable, which is why they hadn't needed to raise in a while, but they still conducted layoffs. So either they were lying or they did the layoffs just to please investors.

3.0
Feb 28, 2024

Great management, tough job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture and management

Cons

It was a very hard job to do. Cardholders were borderline abusive.

5.0
Jan 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, good work life balance

Cons

Being on the phones can be draining

Viewing 97 - 99 of 160 Reviews

Glassdoor has 163 Mission Lane reviews submitted anonymously by Mission Lane employees. Read employee reviews and ratings on Glassdoor to decide if Mission Lane is right for you.