Does Mission Lane pay their employees well?

According to anonymously submitted Glassdoor reviews, Mission Lane employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Mission Lane. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Mission Lane?

65% of Mission Lane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mission Lane 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Mission Lane?

Account Coordinator (16) , Account Manager (15) , Senior Software Engineer (8) , Senior Account Manager (7) , Operations Specialist (6) , Business Analyst (5) , Senior Product Manager (5) , Software Engineer (4) , Operations Lead (3) , Product Manager (3) , Bilingual Account Manager (2) , Consultant (2) , Fraud Ops Specialist (2) , Manager (2) , Principal Operations Specialist (2)

What are the pros of working at Mission Lane according to real employee reviews?

"great culture and a very interactive company" ((in 20 reviews)); "Great people to work with" ((in 15 reviews)); "Benefits are great." ((in 15 reviews)); "Great work life balance" ((in 14 reviews)); "Mission Lance is a company with excellent leadership." ((in 9 reviews))

What are the cons of working at Mission Lane according to real employee reviews?

"It seemed like there were shakeups every 6 months, even before layoffs" ((in 20 reviews)); "Pay is low" ((in 11 reviews)); "There dont seem to be any checks or balances on abusive managers here." ((in 8 reviews))

What are employees saying about Mission Lane layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mission Lane layoffs and their outlook for job security at Mission Lane in 2026.

What are the top reviewed Mission Lane locations?

Richmond , San Francisco , Virginia Beach , Houston , Los Angeles , Atlanta , Lancaster , Hampton , New York , Flagstaff , San Marcos , Texas City , San Antonio , Portland , Jacksonville , Remote

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Mission Lane

Mission Lane reviews

3.6

65% would recommend to a friend

(160 total reviews)

Brandon Black

88% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (160 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mission Lane has an employee rating of 3.6 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mission Lane employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

160 reviews

4.0

Jun 14, 2023

Great people and great mission

Operations lead

Recommend

CEO approval

Business Outlook

Pros

- People - Work/life balance - Mission driven - Growth mindset

Cons

- Low pay - Unorganized in some areas

5.0

May 29, 2023

Top-Notch Talent Committed to their mission.

Professional associate staff ii

Recommend

CEO approval

Business Outlook

Pros

Incredibly talented work force, competitive pay, pleasant environment, interesting, challenging work.

Cons

Lack of bench strength for certain positions.

3.0

May 27, 2023

Call center job

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home and stipend for internet service.

Cons

No opportunity for growth and recently had layoffs.

Viewing 115 - 117 of 160 Reviews

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Jobs at Mission Lane

Operations Principal Associate, Collections & Recoveries

Senior Director, Servicing Operations

Senior Manager, Content Strategy

Senior Director, Servicing Operations