Pros
Mitratech exerts a ton of energy in making sure their employees are engaged. This shows with soft stuff like employee happy hours, departmental off-sites, weekly town-halls, etc. But more interestingly, I feel that they really gauge employee input and take feedback, ideas for process improvements, etc. very well. Even as a more entry level employee, I felt that there was an audience for my ideas and that I could manage my own projects if there was a sufficient business case for them. Also, the office is very nice and has gorgeous views. Lastly, the leadership team feels very engaged and on-board with their growth-focused goals. While the CEO isn't perfect, I got the feeling that there was true buy-in from leadership and management by extension. Mitratech is one of the few medium sized companies that truly gets their internal messaging right, and I think most employees buy into this engagement. Even during stressful periods, I never thought poorly of the company as a whole.
Cons
As with all small to medium sized companies, toxic personalities can be a tremendous damper. Particularly in the HR department, some individuals have a tremendously hard time taking criticism, and there is a palpable sense of favoritism, gossip, and drama. While most departments at Mitratech feel healthy, HR and G&A feel fragile and rife with sensitivity and egos. Additionally, try as the leadership team might, their aggressive M&A strategy can feel clumsy, with acquisitions completely rewriting employee's performance plans and annual projects with little notice. After the Bridgeway acquisition, many employees were working 60+ hour weeks, with very little messaging from leadership acknowledging that the workload was untenable. Mitratech could do better in preparing their operations for large-scale acquisitions and ensuring that future M&A doesn't tip the boat. Also, traffic is ridiculous given that it's right on 360.
