Leadership is more concerned with growing the company and selling the product than they are actually fixing it. The product is horrible and the employees know it, yet are asked to simply continue adding more and more features and enhancements instead of fixing what is broken. Even our customers simply want things fixed at this point.
Leadership also lacks focus and is way too overly ambitious. They want the employees to work on a 1,000 different things when they are only capable of working on 10 in a productive way (and yes, the ratio is truly that insane). This leads to short-cuts and work-arounds that are making the product worse. Our already huge hole is continuing to get dug deeper.
Finally, the company stands tall on its claim that it "hires rockstars". The problem is that when it does hire those rock stars it underutilizes and under appreciates them. Most of our rockstars are scrubbing toilets right now.
The culture is childish. They hire rockstar professionals and then run the place like a daycare. They seem to think that toys, lunches, and stuffed animals around the environment will promote employee satisfaction instead of good old professionalism and focused business management.
