Associates or Support personnel are treated like slaves, and don't receive repercussions for any negative actions. Untrained, Uneducated, Unfit, and/or Useless managers, director's, and executives in place and given power to make 'decisions', while ensuring the continuing suffrage of the workforce. You get a feeling of being used and abused. Absolutely NO RESPECT for their employee's. Commission structure is heading in the wrong direction. Low commission on many items. Managers are not motivating just condescending. There is no motivation for improvement because it is a good old boys club and they all stick together. The hours are long and the money is not worth the long hours. It is sad because it could be a cool place to work if they got rid of the 'right people' but to bad they are all buddies with someone and know how to throw others under the bus.