Mohegan Sun reviews

3.8

68% would recommend to a friend

(277 total reviews)
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Jeff Hamilton

85% approve of CEO

74% positive business outlook

Mohegan Sun has an employee rating of 3.8 out of 5 stars, based on 277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mohegan Sun employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

277 reviews
1.0
Oct 18, 2022

Beware!

Recommend
CEO approval
Business Outlook

Pros

There are some great people Behind the scenes exposure Employee discounts

Cons

There are many people who have been there too long, this is how we do it and you need to be part of the "click". Management expects you to be there 24x7, no work life balance, and the employees are expected to work on vacation

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Mohegan Sun Response
3y
Thank you for taking the time to write a review. We encourage all Team Members to use their time off and we are disappointed to learn that we did not meet your expectations during your time off. We continuously strive to improve our Team Member experience and view all feedback as an opportunity. Please feel free to reach out to us to us at recruitment@mohegansun.com if you wish to discuss any further.
4.0
Oct 11, 2022

Server @ Novelle

Recommend
CEO approval
Business Outlook

Pros

Great general manager Good benefits Free meals every shift, grill open 24/7, discounts at local places. Great hourly pay A lot of opportunity within the casino

Cons

You’re just a number. Restaurants and bars will stay over staffed when it’s slow because they can afford to do, not caring that the tipped employees arent making money. Some even loosing money, for example I have co workers who pay for child care - on days its extremely slow and we are overstaffed they are spending more money then they are making. No appreciation. The company attempts to make employees feel appreciated by every so often choosing stand out employees. However, they are given a cookie from the grill (which you can get for free while working).

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Mohegan Sun Response
3y
Thank you for sharing your feedback and concerns. We’re happy to hear you are pleased with you work experience and employee benefits, but we’re disappointed that you feel like you are just a number. Our schedules are based on guest demand but there are occasions when demand may be lower than expected. On the rare occasions when this happens Team Members may request an early-out to be excused from the remained of their shift. Once again, thank you for your feedback and please reach out to us at recruitment@mohegansun.com to discuss this in more detail.
5.0
Oct 1, 2022

Great Benefits

Recommend
CEO approval
Business Outlook

Pros

Best benefits of any job

Cons

None that I can think of

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Mohegan Sun Response
3y
Thanks for leaving us such a great review. We are thrilled that you are happy working at Mohegan Sun! Team Member satisfaction is a top priority for us and your review reaffirms the hard work we put in every day. Thank you!
Viewing 79 - 81 of 277 Reviews

Glassdoor has 299 Mohegan Sun reviews submitted anonymously by Mohegan Sun employees. Read employee reviews and ratings on Glassdoor to decide if Mohegan Sun is right for you.