I’m writing this review to warn others about the extremely poor experience I had working for MOM365. While the company positions itself as a feel-good, family-focused photography service, the internal reality is very different.
From the start, communication was inconsistent and disorganized. Training was minimal and did not prepare employees for the demands of the role, and management provided little to no ongoing support. Unrealistic expectations were placed on photographers—often requiring them to upsell aggressively in hospital settings while new mothers were recovering. This felt ethically wrong and created unnecessary stress for both employees and families.
Scheduling was chaotic, and hours were unreliable—often not enough to make ends meet, yet somehow demanding total availability. There was little respect for work-life balance, and raising concerns with management was either ignored or met with dismissiveness.
There is also a significant lack of transparency in pay structure and incentives. Promises made during hiring were not honored, and several coworkers experienced payroll issues that were difficult to resolve.
In short, MOM365 prioritizes profit over people—both its clients and its employees. I do not recommend working for this company and encourage others to do thorough research before accepting a position.