MongoDB Technical Services Manager reviews

5.0

100% would recommend to a friend

(5 total reviews)

CJ Desai

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

5 reviews
5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Disclaimer - I am in Technical Services under Customer Engineering so can only comment about my Org. TS leadership is trustworthy and built a truly welcoming and collaborative culture. Leadership is approachable and actively put in effort to ensure everyone has a voice and feedback is valued. It's not BS, it's legit. I actually have the same positive view of C-level leadership also. The new CEO CJ has been very invested and transparent with his activity in the first few weeks and it's nice to see. I have heard rumors of toxic cultures in other orgs but mostly Sales, which is always cutthroat in most companies anyway. We work closely with Product and Engineering and can honestly say everyone I've worked seems to enjoy working here. Tons of perks, employee resource groups, etc.

Cons

The bar his high for performance, and for good reason. The company compensates well so we need people who are deserving. That said, we also hire really well so it's very rare to see underperforms let go in TS or Customer Engineering. Turnover is also very low so people are rarely leaving on their own compared to other companies.

5.0
Sep 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Truly great culture that is fostered from top and trickles down. There is an Employee Experience team within HR whose sole purpose is to ensure employees feel valued and heard. Salaries are at the higher end of the market and there are tons of perks. Many diverse employee interest groups. Company values workshops and learning for everyone, not just leadership.

Cons

The Products are evolving quickly, which is great, but we need to put more effort into future-proofing by listening to customer pain points. Tech Services knows best what leads to the most problems and dissats and that data should be what drives new features and fixes.

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