Is MongoDB a good company to work for as a Customer Success Manager (CSM)?

Customer Success Manager (CSM) professionals working at MongoDB have rated their employer with 4.1 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of MongoDB employees being 4.0 out of 5 stars. Search open Customer Success Manager (CSM) Jobs at MongoDB now and start preparing for your job interview by browsing frequently asked Customer Success Manager (CSM) interview questions at MongoDB .

Does MongoDB pay Customer Success Manager (CSM) employees well?

Customer Success Manager (CSM) professionals rate their compensation and benefits at MongoDB with 4.1 out of 5 stars based on 20 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Customer Success Manager (CSM) salaries at MongoDB.

How happy are Customer Success Manager (CSM) professionals working at MongoDB?

89% of Customer Success Manager (CSM) employees at MongoDB would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Success Manager (CSM) professionals have also rated MongoDB with a 4.2 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at MongoDB?

Enterprise Account Executive (137) , Software Engineer (113) , Account Executive (112) , Account Development Representative (83) , Senior Software Engineer (65) , Solutions Architect (59) , Customer Success Manager (55) , Sales (46) , Senior Solutions Architect (46) , Technical Services Engineer (44) , Corporate Account Executive (38) , Manager (26) , Consulting Engineer (25) , Software Engineering Intern (25) , Regional Director (22)

What are the pros of working at MongoDB according to real employee reviews?

"This is company that is all in on its culture and the culture is great." ((in 344 reviews)); "Great people and leaders" ((in 265 reviews)); "There are several other reason to love MongoDB and top most is the great leadership." ((in 137 reviews)); "Great benefits and company..." ((in 134 reviews)); "Great work life balance and blend." ((in 129 reviews))

What are the cons of working at MongoDB according to real employee reviews?

"Bad management and they keep you switching teams if it doesn't work out for them." ((in 78 reviews)); "They have problems hiring good managers." ((in 46 reviews)); "No 401k match which is not great." ((in 33 reviews)); "life balance is difficult to achieve" ((in 15 reviews)); "No 401k matching and equipment budget is not that high" ((in 14 reviews))

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MongoDB Customer Success Manager (CSM) reviews

4.1

89% would recommend to a friend

(20 total reviews)

CJ Desai

Not enough data to show CEO approval

89% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Career opportunities

3.7

Senior management

Customer Success Manager (CSM) employees have rated MongoDB with 4.1 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Customer Success Manager (CSM) professionals have an excellent working experience there. MongoDB is rated in line with the average (within 1 standard deviation) by Customer Success Manager (CSM) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

20 reviews

5.0

Aug 8, 2024

great work culture

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

flexibility no micro management employee benefits opportunities to learn company values

Cons

Not at the moment for me.

2.0

Jun 22, 2024

Some pros, some cons

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Benefits Diversity Product People Culture

Cons

Compensation changes every 4-6 months in all departments No work life balance You either fit the mould or not Cliques - those who love drinking, karaoke....

5.0

Apr 29, 2024

Great team and technology

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Capable team members willing to help and share experiences. Solid technology.

Cons

Big learning curve in learning processes and technology

Viewing 10 - 12 of 20 Reviews

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MongoDB

MongoDB Customer Success Manager (CSM) reviews

Ratings by category

Ratings by demographic groups

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great work culture

Some pros, some cons

Great team and technology

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