Monograph reviews

3.8

73% would recommend to a friend

(4 total reviews)

Robert Yuen

74% approve of CEO

75% positive business outlook

Reviews by job title

4 reviews

Reviews about "Compensation"

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1.0
Dec 1, 2023

Sales Org

Recommend
CEO approval
Business Outlook

Pros

Remote work use Salesforce, Outreach, and Gong The product has a consumer-friendly interface

Cons

No formal onboarding or training process Not open to feedback Goals are arbitrary numbers Major gaps in product features Low pay Demo accounts are not built/tailored to demo. Was told it was a 4 day work week and they switched to a 5 day work week just 2 weeks in Fired with no valid reason other than a reference to my first demo and told my outbound numbers weren't high enough (they were the highest on the team) Only met with the CRO twice during my time there. I was hired to be his direct report The new sales manager has no experience (first time) managing and most likely does not have the resources, support, or tools to develop in this position.

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Monograph Response
1y
Thank you for sharing your experience. We’re sorry to hear your time at Monograph didn’t meet expectations. Your feedback on onboarding, leadership support, and communication is valuable, and we’re working to improve in these areas. We appreciate your insights and wish you the best in your future endeavors.
1.0
Sep 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Great tech - they spend so much on software tools and collaboration software CRM tools. Lots of monthly $$$ subscriptions being paid out so employees can work faster

Cons

DO NOT accept an outbound sales position here. They lie to your face, so many examples of this. 1) 4 day work week- they claim to have this but in reality it is expected that you are available and working 5 days. 2) New hires are given onboarding support - they do not support new hires much, they don’t even have a training deck or IT support. I had to figure everything out myself. The HR team tried to troubleshoot issues but they are not trainers or even experienced with the various tools. It’s really a bad experience. 3) You will be compensated for outbound sales - they don’t have any systems in place to track sales leads so if you generate a contact and then it comes in as a sale from the website or other means, the sale doesn’t get credited to your efforts. Sometimes up to 7 sales a week we’re going to Monograph internal and not being credited to my DOCUMENTED sales outreach. I lost thousands in commission due to their messy accounting and processes.4) They care about their employees/ culture - this lie hurts so many who genuinely invest in workings at Monograph only to find out that they do not matter. In one day they laid off half of their sales team - one day after having a big culture building event and celebrating the “team” and diversity. The irony is that they laid off the following employees 1 black man, 1 homosexual, 1 senior citizen and 1 Yoga instructor ( he was white and very zen!) They wiped them all off the roster after bragging about what a diverse and strong culture there was. Bottom line, the lies added up to many months of disappointing experience and made me wish I had never accepted their offer of employment.

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Monograph Response
2y
Thank you for taking the time to share this feedback with us. We're sorry you didn't have a great experience during your time here. Thank you again for your insight, we will work on learning more so we can address the issues raised. We wish you the best.
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