Morgan Stanley reviews

My bosses have a lot of people ahead of them in chain of command and seem to have little say in the policies associates are affected by. It seems right now we are going through a corporate squeeze, less employees and more work. Like many jobs, the upper management doesn’t bear the burden of proof or explanation for policy rollouts. It’s pretty demoralizing watching your team get laid off while more and more is demanded of you. You are encouraged to work overtime and the highest performers you are compared to do.

#1) They say its a “Call center like environment”. Don’t let them fool you, its a call center. Call metrics were very important to management, which some people dont vibe well with, including myself. #2) Staffing issues at the time I worked there made the service department very shorthanded, so as an advisor, who has sales expectations, will get very bogged down doing service work (which takes time off the phone), all while getting pinged by managers asking why youve been off the phone for a few minutes (enormously frustrating and micromanagy). #3) I wasn't a fan of the sales mentality and the value proposition presented to clients considering whats available outside of Morgan Stanley. Absolutely nothing unethical to be clear, but i just didn't feel like clients were getting much for how much they were paying (plus they pay a absolute premium, which I didn't like). A few more that I don’t want to get into, but they reveal themselves pretty shortly after you start.