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Mozilla

Part of The Mozilla Foundation

Engaged Employer

Mozilla reviews

2.8

38% would recommend to a friend

(461 total reviews)
avatar

Anthony Enzor-DeMeo

100% approve of CEO

25% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.6

Work/Life balance

3.0

Diversity & inclusion

2.8

Culture & values

2.5

Career opportunities

2.1

Senior management

Mozilla has an employee rating of 2.8 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mozilla employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

461 reviews
5.0
Jan 7, 2019

Getting the Big Things Right. A Great Place to Work.

Senior software engineer
Recommend
CEO approval
Business Outlook

Pros

In my time at Mozilla, I've only become more impressed with how the company works. People/engineers/devs (especially those more senior) mostly set a tone of openness and a willingness to help others. Mozilla as an employer has good benefits and in my opinion strives very very hard to do right by their employees. Whether that is supporting you with your career goals and aspirations or providing budgets for conferences, classes, or tools to you help you. From my perspective, part of Mozilla's culture is to be informal leading to a more startup get-it-done atmosphere. Web browsers are big complicated projects and there are many challenges/opportunities where good ideas and hard work are needed. A lot of Mozilla's people work remotely and Mozilla supports remote employees very well by giving you all the tools you need. As a software engineer working on a team of about 10 people that are also mostly remote, I don't feel that being remote is an impediment to my career or getting work done. With company news, presentations, or announcements, there is always an option to listen and participate remotely via video chat, etc. All meetings seem to be conducted in a remote-friendly manner. My manager wants to make sure we feel good about what we're working on and often asks for our opinion on changes, strategy, etc. Every month the CEO presents to the company about how we're doing and there is always opportunity to provide feedback with Q&A (including anonymously). There are weekly presentations about what's going on with Firefox. Guest speakers from the tech/privacy/governance visit and present on various topics. Company-run offsite all hands are extremely well done. Mozilla's mission is a good one. I couldn't imagine a better place to work

Cons

There are many high performers here and that comes with certain pressures you may feel or place on yourself. Everything Mozilla does will be misrepresented or hated by someone. Web browsers are big complicated projects and building knowledge/ramping up takes time and effort.

Mozilla Response
6y
Hello! Thank you for taking the time to write a review about Mozilla. As you know, Mozilla works hard to maintain our unique culture, which includes great components like the ability to work remotely. We also strive to maintain a transparent and communicative partnership with the executive team at monthly meetings, All Hands and dedicated Q/A sessions like Project Sync, formally know as Street View. Overall, we appreciate you commenting on these and are happy to hear that you believe Mozilla is a great place to work. If you have any other specific feedback to share, please feel free to email me directly! Best, Chelsea Cfletcher@Mozilla.com
2.0
Jun 23, 2018

It has been a great run, but the clock is ticking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mission driven (versus revenue driven) - Engineering focused - Great employee perks (for now) - Great office locations globally

Cons

- Firefox users are in sharp decline - Difficult to build products outside of the browser - Strategy and vision are non-existent - Culture is strong, but not in a positive way

Mozilla Response
8y
Good morning! Thank you for your review. As we strive to make Mozilla a great place to work, we welcome any feedback that helps us grow! At our recent company meeting in SF we discussed many different strategies and visions for the next couple of years to drive Firefox and future projects to the users, as well as our vision for hiring top talent and growing in ways never before done at Mozilla. If you are willing, I would love if you could share any other insights you may have about the cons you had listed so I could better understand and route your feedback. If so, please email me at cstpierre@mozilla.com! Again, thank you for your insight and we will do our best to continue turning around those cons! -Chris St. Pierre, Talent Specialist
4.0
Oct 13, 2017

Transformation is painful but necessary, and things are getting better every day

Business support
Recommend
CEO approval
Business Outlook

Pros

Mozilla is one of the friendliest and most caring cultures around. The work being done on Diversity and Inclusion is authentic, and comes from a place of truly believing in doing the right thing. I'm a woman, and have been at Mozilla since 2011. Here is what has been consistently true in all that time: Co Workers are engaged, passionate, authentic and willing to help. It's possible to have real impact on a product or project because the Open Source ethos Mozilla grew from encourages discussion, participation, and getting sh*t done. Benefits, work/life balance, flexible working arrangements, bonus and comp are second to none. There is nothing better than knowing you work for an organization that is not driven by profits, but has the ability to help keep the Web open and free. Positive growth as an organization, professionally or personally is respected and encouraged. I've seen our organization through 4 CEOS in 6 years and I am confident that our current CEO believes in Mozilla, not as a vehicle for his ego, or for his intellect, but for the power of what we can do in the world. He also deeply cares about humans, while still being an exceptional systems thinker. I believe in him. I didn't believe in any of the other 3.

Cons

It's often true that we have perfection paralysis. We all care so much, that we can be afraid to ship something that isn't perfect. Because free and open discussion is encouraged at Mozilla, if you make a mistake, people will tell you about it. That can be hard to handle. Getting stuff done can be hard. The politics that other posters have spoken of is directly related to feeling like they might not have talked to the right person to get what they need, and operationally lots of things are still challenging. We grew so fast, that a lot of our support systems couldn't scale, we are still reaping the effects of that. There is definitely work here to redefine our operations and connective tissue, so that people who are having an impact can go faster, not slower. We need to invest in training for our people, professional development and making sure that our organizational development starts with a highly diverse population, and I believe innovation will skyrocket. There is work to do here too.

Viewing 55 - 57 of 461 Reviews
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Glassdoor has 569 Mozilla reviews submitted anonymously by Mozilla employees. Read employee reviews and ratings on Glassdoor to decide if Mozilla is right for you.