Mozilla reviews

2.8

38% would recommend to a friend

(461 total reviews)
avatar

Anthony Enzor-DeMeo

100% approve of CEO

25% positive business outlook

Mozilla has an employee rating of 2.8 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mozilla employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

461 reviews
3.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Very competitive salaries, bonus program and fully paid medical for you and your family, as well as 6 months parental leave for birthing parent. Extremely good perks.

Cons

Sadly, Mozilla has become just another tech company that thinks because the perks are good, they don't have to put any effort in making it a good company to work for. It's been in decline for years, and their answer seems to be to keep shrinking teams and expecting them to do more work than ever before. Many people on medical leave for burn out.

1.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

The only two pros of working at Mozilla are that it is fully remote and that the community still believes in the values that Mozilla has represented for years (internally, those values are vanished).

Cons

Whatever change or initiative you want to take, you have to go through a lengthy and waterfall approval process that will prevent you from delivering value in time for your customers (Firefox users generate revenues, so they are customers!). Higher-level management works completely isolated from the rest of the company. The only ones who are asked for an opinion when making a decision are those who are aligned on the operation model, business opportunity, etc. In a nutshell, they don't search for or listen to any divergent way of thinking. The VP and above are generally aggressive or passive-aggressive if you don't align with their thinking. Expect that questions they don't like just didn't get answered or that they interrupt you when reporting the status of a project giving you misleading and rude feedback in front of others. Of course, if you are aligned with them, they will cheer and be gentle because you are saying what they want to hear. The vast majority of engineers are spoiled and not used to working in a corporate environment. Don't ask for deadlines, commitments, or deep dives. Things are ready when they are ready. Teams fight against each other, blocking development until things are not done as they want. There is zero collaboration or cohesion unless they want to eliminate an outthinker. To get along, just wave and smile and underdeliver... there is always a good excuse for that.

1.0
Feb 12, 2020

Leadership has no vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, pay ok (though it's gotten worse for low level employees). Remote is great

Cons

The entire c-suite has abandoned ship in the past 12 months. Leaving a bunch of vacancies and interim leaders who have no vision except "return desktop to growth" which is impossible. Layoffs hit and those who are laid off were critical. Claim that innovation is important, but shutter the innovation team. Impossible to get promoted unless you suck up to a VP or C-level, then you can go from an L2 to a senior director in a few years.

Mozilla Response
6y
Hello, Thank you for providing honest and constructive feedback on your experience at Mozilla. First off, we appreciate your comments on the company’s remote work arrangements and benefits. The benefits team works diligently to ensure all employees have great coverage for themselves and their families. Additionally, Mozilla is proud of its remote culture (>50% of our employees work remotely). Given recent changes in the organization, we understand that employees may feel differently about Mozilla. We recognize these concerns, and want to be clear that we are here to listen. Participating in the recent employee engagement survey is a great way to share these insights and let your voice be heard by leadership directly, as well. Please let me know if you would like to share any additional feedback with me. My contact information is listed below. Best, Chelsea Fletcher cfletcher@mozilla.com
Viewing 52 - 54 of 461 Reviews

Glassdoor has 569 Mozilla reviews submitted anonymously by Mozilla employees. Read employee reviews and ratings on Glassdoor to decide if Mozilla is right for you.