Is MultiCare Health System a good company to work for?

MultiCare Health System has an overall rating of 3.4 out of 5, based on over 1,387 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 54% of employees would recommend working at MultiCare Health System to a friend and 47% have a positive outlook for the business. The best reviews about MultiCare Health System have been left by employees working as Medical Receptionist , Licensed Practical Nurse (LPN) and Certified Nursing Assistant CNA .

Does MultiCare Health System pay their employees well?

According to anonymously submitted Glassdoor reviews, MultiCare Health System employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MultiCare Health System. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at MultiCare Health System?

54% of MultiCare Health System employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MultiCare Health System 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MultiCare Health System?

Registered Nurse (100) , Medical Assistant (48) , Registered Nurse, BSN (46) , Certified Nursing Assistant CNA (30) , Certified Medical Assistant (16) , Director (16) , Licensed Practical Nurse (LPN) (16) , Physician (15) , ARNP (12) , Licensed Practical Nurse (12) , Manager (12) , Medical Receptionist (11) , Mental Health Therapist (10) , Patient Access Representative (10) , Staff RN (10)

What are the pros of working at MultiCare Health System according to real employee reviews?

"Good benefits and 401K." ((in 123 reviews)); "Pay was good and co" ((in 118 reviews)); "Great people and very talented." ((in 74 reviews)); "A lot of great coworkers and a lot of motivating people" ((in 67 reviews)); "Great culture and values throughout the system." ((in 20 reviews))

What are the cons of working at MultiCare Health System according to real employee reviews?

"The management was horrible and incompetent at times." ((in 80 reviews)); "Poor leadership and leadership decisions." ((in 39 reviews)); "Better upper management, long work hour" ((in 15 reviews)); "Poor communication" ((in 13 reviews)); "Poor Onboarding and Training" ((in 12 reviews))

What are employees saying about MultiCare Health System layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MultiCare Health System layoffs and their outlook for job security at MultiCare Health System in 2026.

What are the top reviewed MultiCare Health System locations?

Tacoma , Spokane , Puyallup , Auburn , Seattle , Olympia , Covington , Yakima , Spokane Valley , Bonney Lake , Lakewood , Burien , Meridian , New York , Gig Harbor , Dallas , Federal Way , Kent , Lynnwood , South Hill , Chicago , Spokane , Phoenix , Kannapolis , Austin , Montgomery , Anaheim , Lake Forest , San Francisco , Las Vegas

MultiCare Health System reviews

3.4

54% would recommend to a friend

(1,297 total reviews)

Bill Robertson

40% approve of CEO

47% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Culture & values

3.2

Work/Life balance

2.9

Senior management

MultiCare Health System has an employee rating of 3.4 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MultiCare Health System employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 5, 2017

Loved working for Multicare! Planned to spend next 20+years working there until they outsourced my entire department.

Coding specialist

Recommend

CEO approval

Business Outlook

Pros

For me, everything was a pro. I loved being a part of Multicare and was grateful to be a part of such an extraordinary Healthcare System. It was a truly wonderful company to work with for and strive to be a great place to work and I hope to work for them again someday...

Cons

The current CEO is outsourcing anything and everything he possibly can while continuing to expand, grow, and acquire more and more all across Washington state. He is spending a lot of money and resources while eliminating entire departments to outsourcing and negatively affecting dedicated, loyal employees in so many ways while also costing long time employees to lose basically everything they worked so hard for during their time with Multicare.

MultiCare Health System Response

9y

Like most large, complex organizations, MultiCare is constantly evaluating which services are best provided internally and which are best provided by an outside “expert” resource. In the vast majority of cases, we have found that our own employees provide the highest quality, most cost-effective service. Outsourcing has been very limited over the past five years. Most recently, a decision was made to outsource much of the coding function, and several years ago Linen Services was outsourced. Last year, we made the decision to bring our Information Services Help Desk function back in-house after outsourcing it several years earlier. (Contrary to your post, the entire IS department was not outsourced.)

3.0

Feb 24, 2017

For Profit

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The medical field has some real positives, it is a fulfilling line of work. But multicare... honestly does nothing to enhance any of them.

Cons

Senior management is greedy. The companies listed values aren't really present at the top levels and that attitude trickles down. Terrible staff to patient ratios create unsafe environments. It just doesn't feel good to work here. Management sets you up to fail your patience, they pay a reasonable wage but exert pressure on you to do the job of 1.3 people.

MultiCare Health System Response

9y

MultiCare’s staff-to-patient ratios are consistent with those of other healthcare providers in our region. We are committed to being the Northwest’s “highest value” system of care. That requires us to manage our costs effectively (including staffing costs) while continuously working to deliver quality care.

2.0

Feb 22, 2017

A great hospital to work within, but an unhealthy Personal Health Partner (PHP) program

Personal halth partner

Recommend

CEO approval

Business Outlook

Pros

The doctors, care, coordination, and staff are amazing. The doctors here truly care about their patients

Cons

The PHP program is an example of an oppressive management style, does not consider feedback from staff, has unhealthy expectations, and unethical practices. I've never felt 'bullied' in a workplace until working under this program. I would not recommend it for a care manager or social worker who wants to practice in an ethical manner. The entire program laid-off those of us former staff and then rehired those they wanted (myself rehired), in order to not have a union anymore. Unlicensed staff were not consistently supervised nor provided adequate staffing and supervision. It was a toxic work environment and staff who left were not consistently given exit interviews.

MultiCare Health System Response

9y

The Personal Health Partner (PHP) program is still fairly new. When this program was started, case managers and social workers who met the requirements were offered positions. Those who did not meet the requirements either transferred to other positions or acceptance severance packages. Exit interviews were offered at that time and continue to be offered. If you have not already shared your feedback with Employee Relations, you may want to reach out to them so your concerns can be investigated and addressed.

Viewing 1135 - 1137 of 1,297 Reviews

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