Music & Arts reviews

2.5

25% would recommend to a friend

(573 total reviews)

Jeff Gottlieb

14% approve of CEO

11% positive business outlook

Music & Arts has an employee rating of 2.5 out of 5 stars, based on 573 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Music & Arts employee rating is 29% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

573 reviews
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Teachers and sales employees who actually work in retail locations tend to be passionate & knowledgeable about music. Stores open later in day (11am-8pm weekdays) which is nice if you're a night owl or hate waking up early. Good employee discounts on products.

Cons

Inflexible corporate policies & attempts to standardize procedures across stores in wildly different markets makes it impossible for store-level management & employees to deliver well on expectations of upper management & customers. Store managers who work in store full time have no real authority, influence, or decision-making power, whereas district managers (who visit each location once a month at best) have to pass on orders from even higher level management that may have never even stepped foot in the store. They will start you at as close to legal minimum wage as they can get by location, and even the hourly pay for store managers is absolutely criminal compared to the amount of work & complexity of operations required. Commission structure is also highly flawed.

Viewing 10 - 12 of 573 Reviews

Glassdoor has 635 Music & Arts reviews submitted anonymously by Music & Arts employees. Read employee reviews and ratings on Glassdoor to decide if Music & Arts is right for you.