MyPlanAdvocate reviews

3.4

68% would recommend to a friend

(29 total reviews)

Kyal Moody

84% approve of CEO

53% positive business outlook

MyPlanAdvocate has an employee rating of 3.4 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MyPlanAdvocate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

29 reviews
1.0
Dec 17, 2022

Ok

Recommend
CEO approval
Business Outlook

Pros

Remote position easy schedule paid insurance license

Cons

Management does not communicate effectively

1.0
Nov 4, 2022

I had to go!!!!

Recommend
CEO approval
Business Outlook

Pros

Hourly pay helps keep steady income. Base pay was $15.50/hr. They paid for my state licensing and fingerprints

Cons

We only get $100 of commission on sales which was broken into $25 a month. Loads of calls if you if you are a good salesperson, no time to breath. Felt overworked. Incoming calls are usually sent over from "third party transfers" which are companies that lie to the customers about benefits to get them interested and then transfer them to us. We have to end up telling them that they are not actually eligible and get fussed at because they wanted the "$900 grocery benefit the rep told them they can get". Was literally told by a supervisor that "its a bait and switch" but why lie to people? We waste our times going through a whole call and multiple plans just to have them upset because they weren't eligible for something that someone who knows nothing about insurance lied to them about in hopes the company makes a sale. Somehow they gather leads on people who never put in an inquiry for insurance so how did you really get their information? One time i called a lead and the lady told me the person i called for is her 7 year old granddaughter and hung up!! Idk how they get people's information that never inquired about insurance. Most calls go straight to voicemail for constant calls due to the autodialer so we get blocked. Once i left the company i was told that they were holding my license but I still got around it. Literally was mentally stressed from being overworked and when I asked to turned down my call volume it was either that or no calls.

1.0
Nov 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Making it to the end of the week for a weekly paycheck

Cons

This company is brand new and you can most certainly tell. The training teaches you NOTHING about your job as an “advocate” or “Medicare” just how many times you can read a script. The phones calls are generated from SPAM ads promising elderly and low income people to $3000 cash, $3000 help with rent and utility bills, and $1000 food cards. Why would you want your calls to be based on completely false information??? Callers that are unlucky as to stick around the call beyond the deceptive opening lines may have an opportunity to be changed out of their perfectly fine plan for a less than fine one. We’re told $100 per lead to later find out it’s $50 upfront and $25 over the course of months. Next year it will be only $25 upfront. Unlimited PTO (with restrictions and no longer once 2023 comes around). Management seems to be a bunch of random people pulled from another insurance company with zero experience in leading sales teams. The list of why to NOT come to MPA goes on and on. I don’t predict they’ll stick around too long with these shady business practices.

Viewing 25 - 27 of 29 Reviews

Glassdoor has 32 MyPlanAdvocate reviews submitted anonymously by MyPlanAdvocate employees. Read employee reviews and ratings on Glassdoor to decide if MyPlanAdvocate is right for you.