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      NAPA Auto Parts

      Engaged Employer

      NAPA Auto Parts reviews

      3.4

      48% would recommend to a friend

      (1,902 total reviews)

      Will Stengel

      47% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      2.0
      Aug 12, 2016

      Counter Person

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a pretty decent discount for full-time employees. There aren't many pros to working here besides that though.

      Cons

      Stores are understaffed, schedules are inconsistent, and management is out of touch with lower level employees. Raises and bonuses are promised but are rarely delivered. Often times your only motivation to make a quota or participate in a sales contest is to not be yelled at. Employees are often expected to complete the jobs of two or more people in order for the company to make its numbers, with no added compensation to the employees whose workloads are being increased.

      2.0
      Aug 7, 2016

      Think twice

      Counterparts
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the bennys. Pay is OK. Unless you're an Assistant... good hours.

      Cons

      Horrible hours for Managers and Assistants , they are forced to work 50 hours a week for not much more pay!

      2.0
      Aug 4, 2016

      Corporate and Upper Management Are Terrible

      Counter salesman
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Discounts, Good Co Workers, great regulars.

      Cons

      Upper management doesn't care about sales or customers. They'll do anything for a quick buck, ignoring customers needs, poor sales drivers, disregard employee recommendation. They do nothing to help the stores succeed and then wonder why it fails. It's a viscous cycle that can't be broken at store level and makes the job insanely stressful.

      Viewing 37 - 39 of 1,902 Reviews
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      ReviewsNAPA Auto Parts reviews

      Glassdoor has 1,959 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.