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      NAPA Auto Parts

      Engaged Employer

      NAPA Auto Parts reviews

      3.4

      48% would recommend to a friend

      (1,902 total reviews)

      Will Stengel

      47% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      1.0
      Aug 24, 2021

      To say poor would be a step up

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      10% over cost parts was ok

      Cons

      Very poor upper management. The company is promoted to be a family oriented company however it seems to be looking out for its own family (that doesn't include you). Aside from incredibly poor wage, you find yourself left out in the cold if there is any issues pertaining to money. Zero reimbursement for any expenses whatsoever.

      1.0
      Aug 12, 2021

      Don't waste your time

      Warehouse stocker
      Recommend
      CEO approval
      Business Outlook

      Pros

      nothing that i can think of! Pay is lousy and oh when its 90 outside it is like 100 degrees or more because no air conditioners bc management is too cheap to buy!

      Cons

      Totally a dysfunctional place to work management are high and employees are very immature and verbally abusive and down right mean like teenagers!

      4.0
      May 15, 2021

      Great place to grow and learn about auto parts.

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Napa is a great place to learn more about the automotive business. -Decent benefits • Great 401k • Great discount on parts • Health insurance/dental/eye etc - Never bored there is always something to do - Overtime pay opportunities

      Cons

      Our system to look up parts is awful in store, as well as our online store. Our competitors hands down beat us on these aspects. And this is the number one customer complaint from retail and commercial clients. It is often challenging to find parts based upon the "phrasing" used and part information given is extremely limited at times. Keeping items in stock and automatically replenished is a huge issue. A large majority of the day is spent ordering in parts from various district centers or calling for availability of parts. There are way too many instances in which we have to charge the customer a freight charge for an item we should have in stock.

      Viewing 61 - 63 of 1,902 Reviews
      Related searches: NAPA Auto Parts jobs | NAPA Auto Parts salaries | NAPA Auto Parts benefits | NAPA Auto Parts interviews
      ReviewsNAPA Auto Parts reviews

      Glassdoor has 1,959 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.