NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,902 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Health benifits Time off Coworkers

Cons

Excessive work load with zero support Management micro manage Lack of product No customer service

2.0
Feb 2, 2022

Eh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy job but they want as much of your time as they can get.

Cons

Pay is terrible given the current economic conditions. Really not worth the time unless you’re fine with being broke. If you’re gonna pay around $10/h then don’t have a bi-weekly schedule. You’re expected to have the knowledge of a mechanic while being paid like a McDonald’s employee. Most stores are understaffed, managers are selfish as hell. My manager takes TWO HOUR LUNCHES while the rest of us are stuck waiting for him to come back before somebody else can go to lunch. Benefits aren’t that great, you’re better off just finding your own plans off or stride. Franchise owner doesn’t care about safety when it comes to hazardous weather conditions. We had a bad winter storm and he sent out an email that we were still gonna be open while the majority of our clients were closed due to weather.

2.0
Dec 3, 2021

Upper Management Ruins This Company

Recommend
CEO approval
Business Outlook

Pros

Good money IF you're in management.

Cons

Yes you do have benefits but you're not allowed to use them. As a store manager of you do use your benefits such as paid time off you get penalized by upper management. Store Manager is a salary position and the expected work week is 50hrs. You will not be working 50. You will be working between 70-80 hrs a week and upper management demands this although it's totally illegal according to FLSA. Office politics takes the roll of how well you do with this company. Not your performance.

Viewing 58 - 60 of 1,902 Reviews

Glassdoor has 1,959 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.