NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 17, 2017

Part Time Delivery Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to meet new people along the way. Frequent deliverys to the same people so it becomes routine and you start to make connections with customers. Constant driving on your own so it's fun. It's easy to learn the routes if you have a good dispatcher or simply know where everything is. It's easy as well to learn part numbers and how to log them in your drivers log. You also get a discount and have really good hours.

Cons

Not really much. On busy day, traffic can get on your nerves as you are trying to get to the customer as fast as you can. Also, when the work place gets hectic, make sure to double check every part quickly even though you are being rushed because it happens way too much and you are blamed for it even when you are being thrown everything.

4.0
Jun 6, 2017

Very happy with NAPA Auto Parts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Even though the store here in Saltsburg doesn't have much money, I get plenty of hours for my position and get a reasonable pay of $8.50/hr. -We have a reputation of being the only auto parts store around that's actually bothered to send a sales rep to the local garages.

Cons

-No full time positions at all, not even the two managers get full time hours. -Equipment is old and slow, we have a hard time getting info on specific vehicles in a timely manner.

4.0
Mar 29, 2017

Overall Great Company

Recommend
CEO approval
Business Outlook

Pros

Great benefits. Casual working environment Easy to access higher level associates if needed. HR department easily accessible when you had questions about anything

Cons

Didn't inform me of the max pay range and was. I was hired on at max because I had 5 years previous experience and they wouldn't budge on pay even though I had an exceptional review from my manager as well as my manager had added other responsibilities that were not pertaining to my actual position.

Viewing 91 - 93 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.