NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Dec 14, 2016

Delivery Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The parts discount. Every year there is a step challenge and you get about $200 from it and a nice watch.

Cons

Cant take breaks because of how busy we are. Understaffed. Management does not care at all. Manager and assistant managers do not care. You will be putting up alot of stock and depending on which location you work at there will be people who will not put up anything. A specific orlando location is run by kids so do not apply to it!!! Save yourself the trouble.

4.0
Sep 23, 2016

counter sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people to work with. There is a wealth of knowledge to be tapped into from the old timers that work at Napa. They know everything about everything. They can actually give you solutions to problems, unlike the Autozone counter folk.

Cons

If sales are down, upper management treats employees like trash, if sales are up, you are a hero. This would be ok if you actually controlled any aspect that drove sales. Prices are a bit higher then the competition, granted the quality is much higher at napa. Selling this idea to customers is quite difficult.

3.0
Sep 15, 2016

Store Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation, Benefits, Professional & Career Path Growth & Opportunity

Cons

Payroll budgets, Human Resources Are A Joke,

Viewing 97 - 99 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.