NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The people make this job as good as it is. While there are a few frustrating outliers, most everyone is friendly and willing to help or provide instruction when you ask. Never had anyone blow up and most leadership is incredibly flexible when it comes to scheduling or taking time off. There are a lot of interesting and fun events on campus, the facilities are pretty good and being updated often, parking free and plentiful, and if you're working in or interested in the automotive world, you'll pretty much be in heaven.

Cons

Communication across departments is a nightmare, partially due to bad habits / culture. Most people have either been there for a couple of years or 10+ and there is absolutely an unspoken clique system of old school workers who seem to purposely hold onto information or refuse to delegate work to over inflate their ego and sense of importance. Information is not easily passed along, is jumbled or contradictory when it is, and office politics can rival high school level squabbling at times. There are also a lot of senior level people and higher that have zero intentions of moving on or away, so don't expect much upward mobility beyond manager level.

2.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Works with my busy schedule

Cons

No support from management or district

5.0
Jan 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team work lots of work to be done at all times. I really liked working here. I got a raise a few times.

Cons

Can get stressful with the amount of parts requests depending on the season

Viewing 127 - 129 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.