NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Apr 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Everyone below regional management are good salt of the earth people

Cons

Corporate could not care less. People come to Napa for knowledgeable folks but the last actual raise they gave us was to compete with Walmart and Amazon. Are we expected to work like them? They will do everything possible to not give raises. You WILL lose money with inflation.

2.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

-Flexible scheduling -High position mobility*1 -Store level management were often great, reasonable folks -Work culture is usually positive, lots of good coworkers through the years -Fair pay for what the listed responsibilities are*2 -Fair benefits and a great retirement plan for full time employees

Cons

1 *High position mobility because there's a retention problem, employees get burnt out fast and either quit or adopt an "I don't care anymore" attitude. 2 *Unreasonably poor pay for the actual responsibilities that are demanded if you're found to be a capable employee -Store level employees are at the bottom of the food chain and are treated as such by upper management and by their partnered companies -Can be unreasonably stressful when dealing with partnered companies and walk-in customers, everything that goes wrong is your fault while the things that are done well are rarely given recognition -Coworkers who slack off or refuse to put in the work are rarely punished, the work will be given to someone who actually cares without additional pay or benefits -Upper management is dismissive and disregards or ignores constructive reports/ideas and complaints from those who work in stores

4.0
Mar 21, 2023

Company needing direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable industry, great co workers.

Cons

IT so far behind looking for a Southwest type crash and burn. Upper mgmt has had plenty of time to fix and can't seem to understand the damage being done.

Viewing 154 - 156 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.