NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 20, 2014

NAPA is a great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people, and the culture are truly professional.

Cons

After working at Autozone and O'Reilly Auto Parts, NAPA is the real deal.

1.0
Sep 17, 2014

Greedy upper management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're retired or in highschool and want a delivery driver job where you don't really have to sweat about much, this is the job for you.

Cons

The HR in this company is horrendous. If you ever have any concerns, you can count on HR taking a month to get back to you (or not at all). The upper management could literally not care any less about the employees here. All the pay cuts have only effected those lower on the totem pole. Uniform program, taken away. Bonus vacation, after 7 years. Sick days, non-existent. Need to make a far commute, have fun getting paid little to nothing. Struggling to keep up with the business volume? Oh that's fine, we'll just take away all your help and give you even more things we expect you to have done. NAPA is a company nobody should ever want to work for long term. They make decisions based off of studies that are 5 years old. Their training comes from VHS tapes from the 80's and 90's (and are shown repeatedly rather than new material). And any kind of bonus? Here, have 30 bucks kid...if your store hits the outrageously high quota we set for it. Higher ups go ahead and hold onto their uniforms, company credit cars, company vehicles, and high salaries. Everyone else? Disposable. I should also mention this company has been on a "hiring freeze" for 2 years. Or at least that's what upper management will tell you every time you say you need to hire more help.

Viewing 1762 - 1764 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.