NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 27, 2014

Napa

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great People to work with.

Cons

Crabby People to work with and crabby customers sometimes.

4.0
May 17, 2014

Freedom

Recommend
CEO approval
Business Outlook

Pros

Part Time hours are great. My Store manager works with my busy schedule to make sure that I hit at least 80 hours bi-weekly. I've been working for Napa for a year and I'm at $11.00 An hour and still climbing. Its a fairly easy job. Driving/Stocking and occasionally working the register. I am now being considered to be moved to the front counter. I've worked at O'Reilly's before i can honestly say that most of the managers are lazy and don't really care about the employees and that they are always getting shafted because corporate couldn't make a smart decision to save their lives.

Cons

Not enough hours. When they cap my overtime I feel lost. Its capped so easily and when Friday rolls around I have no idea what to do for the next three days.

3.0
May 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The policy/protocol will either save you or hurt you, but it will most likely be more of a help than a nuisance. There is pretty rigid policy in place and this allows for a more unbiased approach to grading performance and behavior. If you only plan on remaining in the entry level ranks while employed with this company then you should find this type of policy as an advantage. As long as your managers aren't too hardheaded, you'll find they will do whatever is necessary to protect themselves from employees lashing out because of perceived unfair or biased treatment, which is benefit to the employee. The HR department and GM will at least listen to suggestions and/or concerns. Whether they take action is a whole other story.

Cons

You may be in the same pay grade as the rest of the stockroom associates but certain hourly employees will shoulder more burden than others. This is very bad for morale. Pay for performance and responsibilities. Negative reinforcement! This just doesn't work anymore - Get with the times! Still seems like there's an old school culture - not that progressive of a company beyond some of the advertisements. Status quo seems to rule in the end. Cliques within the management. It's tough to feel noticed or appreciated if you're not "fitting in" with that type of culture. Sort of the 'Good ol' boy' mentality. It's hard to ignore the notion that bias plays a role in advancement when you take this into consideration. Let's be honest, don't you want to be comfortable around your colleagues? The flipside to the comment made about policy protecting the employee is when one of your peers uses this against you in the form of harassment or the like. Remember, management are looking out for themselves first. That's just life. Forget being able to defend yourself if this happens.

Viewing 1795 - 1797 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.