NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 9, 2024

Don’t let this job cost you your health

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, standard for the industry.

Cons

NO WORK LIFE BALANCE. The Columbus area is extremely understaffed and they are not hiring enough counter people or managers. Counter clerks need to travel from store to store to cover shifts. Managers are stressed because they’re working 6-7 days a week, 12h days with no overtime since they’re all salaried. This has been going on for almost a year and getting worse by the day since they don’t hire more employees, people are getting overworked and quitting left and right. If you’re an assistant manager or manager you will never have time for family and friends, PTO is part of your benefits but you can never take it due to understaffing. If your store is a little slower and you feel like you can catch up or catch a breath, they will send you out to help another understaffed store, and if you don’t volunteer their regional manager calls your store and tells you that you HAVE TO GO.

3.0
Jun 8, 2024

Good employer

Recommend
CEO approval
Business Outlook

Pros

Good benefits and pay isn’t too bad

Cons

The lazy get rewarded while those who actually do their job are constantly hounded by management to do more

4.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

The owner is great. Very faith based. Truly cares for employees and family

Cons

Owner micromanages everything and tends to over fill their own plate in the process.

Viewing 211 - 213 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.