NAPA Auto Parts reviews

3.4

50% would recommend to a friend

(1,904 total reviews)

Will Stengel

44% approve of CEO

40% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Aug 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Work for a corporation. Great benefits for full time and part time. Meet tons of people if working retail. Employee discount.

Cons

Dusty store due to parts. Allergen prone enviornment. Customers can be rude and closed minded if you are a woman.

3.0
Aug 16, 2017

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Parts discount, decent benefits, good shifts..depending on the store you can work a good team bc that definitely affects your work.

Cons

Management shows favoritism, hard to move up the ranks, raises aren't yearly because they're based off training (on a computer), starting pay for delivery driver is too low. They only gave me a .50 cent raise when promoted to a counter salesman even after training. The customers can sometimes be very needy and not understanding.

4.0
Aug 4, 2017

Driving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Drive all day, listen to radio, look at old cars, don't have the boss breathing down your neck, meet cool people, get paid for it. Usually will work with your schedule.

Cons

Get paid minimum wage. raises when minimum wage goes up

avatar
NAPA Auto Parts Response
8y
Thank you for your review. We are working very hard to be competitive with our pay scales and making sure that we are communicating with our employees so that NAPA is a place where people want to stay and refer others to. Thank you again for your feedback!
Viewing 241 - 243 of 1,904 Reviews

Glassdoor has 1,961 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.