NAPA Auto Parts reviews

3.4

50% would recommend to a friend

(1,903 total reviews)

Will Stengel

44% approve of CEO

40% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 29, 2017

Changing Times

Recommend
CEO approval
Business Outlook

Pros

Good benefits, plenty of training, great store level coworkers and managers.

Cons

Long hours in store management, too much unnecessary training at times, under-staffing combined with over-expectations from executive management very frustrating to store level employees.

3.0
Aug 24, 2017

Depends

Recommend
CEO approval
Business Outlook

Pros

Vast depth of products "classified and cataloged" means you can find a hot button for your customers

Cons

Your success depends greatly on the in store team, which is often burnt out and hard to reach

4.0
Aug 24, 2017

Depends on the franchisee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company wide training material available for multiple positions

Cons

Possible to get a franchisee with a real ego problem

Viewing 238 - 240 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.