NCC Group reviews

3.4

55% would recommend to a friend

(668 total reviews)

Mike Maddison

55% approve of CEO

48% positive business outlook

NCC Group has an employee rating of 3.4 out of 5 stars, based on 668 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NCC Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

668 reviews
4.0
Oct 18, 2023

Concern

Recommend
CEO approval
Business Outlook

Pros

Well run worked with talented colleagues

Cons

Overly focussed on commercial results

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NCC Group Response
2y
Thank you for your review, we value your feedback. We’ve been operating in a fast changing, dynamic market and we, along with many of our peers and contemporaries in the market, have had to quickly adapt to these external market forces. A healthy resilient and growing NCC Group that delivers for shareholders, clients and our people is our priority. Growing the business will enable us to reinvest in programs aligning with our values, like well-being and training programs.
2.0
Oct 13, 2023

-

Recommend
CEO approval
Business Outlook

Pros

not much left in there

Cons

very poor compensation too many "needs to be done" engagements that no one cares about

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NCC Group Response
2y
Thank you for your review, we value your feedback. We’ve been operating in a fast changing, dynamic market and we, along with many of our peers and contemporaries in the market, have had to quickly adapt to these external market forces. Understandably, some of these changes lead to an adjustment in focus for certain areas of the business, this is necessary to make sure we’re the right shape and size to take our business forward in line with our growth goals and market demand. NCC Group strives to be competitive in reward and benefit packages. Without knowing any more about your personal situation we can’t comment on specifics or the type of engagements you note in your comments. We encourage you to reach out to NCC Group’s People Team so we can explore this further.
2.0
Oct 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great reporting software that makes writing findings a smooth process. Cool and talented people that you can learn a lot from (going away soon, see cons section) Work Life balance while I was still there was pretty good, but that's likely going away, as reduction in force likely means constant work for those who remain. Benefits were decent while I was there, but have since gotten worse, with things like training budget being "frozen indefinitely". Healthcare was pretty good, but I wouldn't be shocked if they reduced the quality of that in the coming years, given the current trajectory of things. Also, any review before 2023 represents only how the company used to be before the CEO change. More recent reviews are more likely to be accurate.

Cons

Getting scheduled on any cool work requires you to already be well established as a safe bet to deliver that type of work, or to play office politics with the scheduling team to get it. This isn't just my experience - many have shared a similar story with me. On top of that, there's a very specific type of gig at NCC that *everyone* hates doing. And there is an abundance of this type of work. If this corner of the organization lays its claws in you, good luck. Because it is VERY difficult to escape their grasp. I basically had to threaten to quit in order to start getting basic webapp pentests - with the "unique and interesting" work that the recruiter promised me nowhere in sight. The scheduling system overall encourages stagnation of skills, and you will have to actively fight to overcome this if you want any chance at all to get work that *doesn't* make you want to chew glass. "Your pay is more bonus-heavy than other places, but don't worry, almost everyone always gets max utilization bonus" - dont fall for this lie. The recruiter told me (and many others I know), this exact statement. The bonus is very difficult to max out. I dont think I even came close to max bonus once, and a few quarters, received no bonus. This is a lie they tell you so that they can hire you for less than the market average for the work. Dont fall for it. Additionally, if a client cancels your gig the week before it starts *will* result in a very significant percentage of your quarterly bonus going straight down the drain. More rounds of layoffs are very likely. This is somewhat speculative, but to verify what I'm saying, google "Preliminary unaudited results for the year ended 31 May 2023 ext:pdf" (first link) - then press CTRL + F and search for "phase 1" - I will paste that here: • Phase 1 (March-April 2023) – initial reduction in global delivery and operational headcount; -c.7% reduction of the Group’s global headcount • Phase 2 (June-September 2023) – a further reduction in global delivery, operational and corporate functions headcount prior to opening our off-shore operations and delivery centre in Manila • Phase 3 (October 2023-May 2025) – finalisation of the Group’s operating model The financial document referenced above is one that they *cannot* legally tell lies on (but lying to you over Microsoft Teams is perfectly legal.) So if they say anything that contradicts a statement in one of their financial documents, decide for yourself which is more likely to be true. Phase 1 and 2 both refer to reductions in force, with phase 2 also referring to the opening of the Philippines offices they intend to outsource cheap labor to. Phase 3, which is set to complete in May 2025 refers to completing the group's "Operational Model." Given the nature of Phases 1 and 2 both being about layoffs, as well as the growing their outsourcing of cheap labor operation, phase 3 "finalises that" - i.e., your job going away and being replaced with cheap labor in the Philippines. But of course, that is all speculation based on what phase 1 and 2 were - and *not* said anywhere explicitly on the referenced document. So I'm sure your job isn't going anywhere ;)

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NCC Group Response
2y
Thank you for taking the time to articulate your experience. We’re glad you enjoyed working with your colleagues at NCC Group, and that you had a positive work/life balance experience, that’s extremely important to us. Your feedback on your specific bonus plan is particularly helpful, we’re always looking for input on our plans and how to improve them. We will certainly take that feedback away along with your experience getting staffed on different types of engagements. We’ve been operating in a fast changing, dynamic market and we, along with many of our peers and contemporaries in the market, have had to quickly adapt to these external market forces. Understandably, some of these changes lead to an adjustment in focus for certain areas of the business, this is necessary to make sure we’re the right shape and size to take our business forward in line with our growth goals and market demand. Our Manila office is an addition to the existing global blend of delivery that we currently offer to clients (for example our teams in Spain and Waterloo, Canada) which means we can add capabilities and capacity to better serve our clients around the globe. Again, thank you for taking the time to document so many specifics about your experience.
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