NCC Group reviews

3.4

55% would recommend to a friend

(668 total reviews)

Mike Maddison

55% approve of CEO

48% positive business outlook

NCC Group has an employee rating of 3.4 out of 5 stars, based on 668 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NCC Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

668 reviews
1.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Grab $$$, develop skills and run!

Cons

The management style is somewhat lacking, with poor communication channels and organizational inefficiencies. This has created a less-than-ideal workplace atmosphere, impacting both morale and productivity. It's disheartening to witness the potential of a great team hindered by these management challenges. One glaring issue is the apparent lack of consideration for customers. While I understand the importance of revenue, it should not come at the expense of customer satisfaction. A more balanced approach that prioritizes both financial goals and customer needs would undoubtedly contribute to the long-term success of the company.

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NCC Group Response
2y
Thank you, this feedback is invaluable to us and will help us grow our culture and the employee experience at NCC Group. We’ve been operating in a fast changing, dynamic market and we, along with many of our peers and contemporaries in the market, have had to quickly adapt to these external market forces. At the same time, we’ve been changing our operating model from being an international but siloed regional business into a truly global team. As part of this we’ve been simplifying our communications channels and other ways of working – we’re not finished yet but we are making solid progress. We agree with you about the focus on customers - client-centricity is a main focus of our strategy and that is underscored in our Townhalls and communications, amongst other things. Our Leadership Team has made some fantastic appointments in recent months, and we are confident in our continued ability to attract brilliant people to our team who are leading our strategic direction and positive longer-term outlook.
2.0
Oct 3, 2023

Immature product function

Recommend
CEO approval
Business Outlook

Pros

NCC technical expertise and pedigree in industry is hard to match. Plenty of office meet ups.

Cons

Immature product function. Lacking strong process, with interdepartmental and even product silos. Unfortunately lots of politics. Stronger product support needed in terms of brand, marketing, prod ops, engineering release process.

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NCC Group Response
2y
Thank you for taking the time out to offer this feedback, our People Team actively reviews the content on Glassdoor to incorporate into improvement programs. We are working hard to identify ways to improve the efficiency of our systems and processes as well as looking to adapt our ways of working to meet ever changing market needs. We agree with you about support in areas likes brand and marketing, it’s now a key pillar of our strategy announced in February and a focus of investment. We’ve developed a new brand for our escrow business (watch this space for Cyber) and this year we’ve been more much visible at large industry cyber events. That’s just the start with much more in the pipeline in the next 12 months. With the appointment of our new COO responsible for capabilities, and our CTO too, we’re seeing tangible improvements across the development and delivery of our capabilities, services and products and we’re confident our clients will feel that difference.
1.0
Oct 1, 2023

Avoid!

Recommend
CEO approval
Business Outlook

Pros

None whatsoever, miss sold job role in the initial interview.

Cons

There are too many to list!

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NCC Group Response
2y
Thank you for your review, our People Team actively reviews the content on Glassdoor to incorporate into improvement programs. We’re disappointed to learn that your role didn’t meet expectations and wish you all the best in your future endeavors.
Viewing 190 - 192 of 668 Reviews

Glassdoor has 714 NCC Group reviews submitted anonymously by NCC Group employees. Read employee reviews and ratings on Glassdoor to decide if NCC Group is right for you.