NEOGOV reviews

3.3

63% would recommend to a friend

(239 total reviews)

Shane Evangelist

76% approve of CEO

66% positive business outlook

NEOGOV has an employee rating of 3.3 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEOGOV employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

239 reviews
2.0
Oct 15, 2024

Customers come first

Recommend
CEO approval
Business Outlook

Pros

Benefits and salary are really the only pros

Cons

Customer success is never taken seriously. Customers can act however they want to the agents and then get treated with a white glove experience after. If you have free time you likely aren’t doing enough. Huge double standard with who can get away with one thing and another can’t.

5.0
Oct 3, 2024

Supportive Environment

Recommend
CEO approval
Business Outlook

Pros

Supportive management, interesting work, great coworkers. I felt the environment was supportive of work-life balance and provided opportunities for professional development.

Cons

Seemed to be heading in the direction of more strict oversight of time and distrust of employee's remote work.

Viewing 55 - 57 of 239 Reviews

Glassdoor has 269 NEOGOV reviews submitted anonymously by NEOGOV employees. Read employee reviews and ratings on Glassdoor to decide if NEOGOV is right for you.